Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Feedback on customer service is mixed; while some staff members are praised for their friendliness and attentiveness, others are criticized for rudeness and inattentiveness.
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong modifications, leading to dissatisfaction.
Food Quality
There are complaints about stale bagels and poor food quality, with some customers expressing disappointment over the freshness of their orders.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the customer experience.
Speed of Service
While some reviews highlight quick service, others mention long wait times and inefficiencies during busy periods.
CJ
Calamity Jane
4 days ago
5.0
Top notch and always friendly.
YR
Yuneidis Velandia rueda
Nov 27, 2025
1.0
We had never been treated in such a rude way as here, the person was tespota rushing the order my friend if you don't have the patience to attend don't do it and stay in the house
KS
Kristina Sulin
Nov 8, 2025
5.0
Candida the store manager was amazing!!! Always so polite and caring! She provided our food on time and fresh! 🥯🥯🥯
RL
Rigo Lopez
Nov 8, 2025
5.0
I received a great a sandwich & service
RG
Reynaldo garcia
Nov 8, 2025
5.0
I had such a great experience at Einstein Bros. Bagels thanks to Candida! She was welcoming, friendly, and had such a positive attitude that made my morning brighter. My order was taken quickly and accurately, and she made sure everything was fresh and just right. It’s clear she truly cares about her customers and enjoys what she does.
Candida is a great example of excellent customer service — I’ll definitely be coming back because of her!
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours of Einstein Bros. Bagels in Aurora?
Einstein Bros. Bagels in Aurora is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th every year.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, Einstein Bros. Bagels offers in-store pickup for their orders.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Can I order catering services from Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels provides catering and carry out services for breakfast and lunch events.
Are there any mobile apps available to redeem coupons or buy gift cards for Einstein Bros. Bagels?
Yes, the EinsteinBrosBagels app on the Apple App Store and Google Play Store allows you to access coupons and purchase gift cards.
What are some popular menu specials at Einstein Bros. Bagels?
Popular items include gourmet bagels, signature cage-free egg sandwiches like the Texas Brisket and Farmhouse, cold brew coffee, and baker’s dozen bagel boxes.
Is there free parking available near Einstein Bros. Bagels?
Yes, there is free street parking as well as free parking lots available near the location.
Which nearby restaurants can I visit after enjoying breakfast at Einstein Bros. Bagels?
After your visit, you might want to check out nearby places like Five Guys for burgers, The Halal Guys for Mediterranean cuisine, or Gina’s Kitchen bakery and restaurant.
How can nearby transit or amenities help me get to Einstein Bros. Bagels?
Nearby landmarks such as Denver Metro train station and Colorado State Bank and Trust can help you locate the area easily and provide convenient transit and banking options.