Einstein Bros. Bagels

4.0
748 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
18191 E Hampden Ave, Aurora, CO
80013, United States

Hours

Reviews

4.0
748 reviews
5 stars
406
4 stars
148
3 stars
81
2 stars
34
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even during non-peak hours.

Staff Attitude

Mixed feedback on staff behavior; while some customers praised friendly service, others reported rudeness and unprofessionalism from certain employees.

Food Quality

The food quality received positive remarks, particularly for bagels and breakfast sandwiches, though there were complaints about incorrect orders and food preparation.

Cleanliness

Concerns were raised about cleanliness, particularly in the dining area and food prep surfaces, with some customers noting unsanitary conditions.

Customer Experience

Many customers expressed frustration with the overall customer experience, citing issues with order accuracy, lack of seating, and poor communication from staff.
  • PT
    Phillip T
    Nov 1, 2025
    1.0
    Food seems rushed yet it took forever to get. One of the slowest services out there. If you have time to wait over half a hour to get a sandwich by all means.
  • ST
    Sherri T.
    Oct 30, 2025
    5.0
    Very friendly staff. Clean. Great food and coffee
  • JS
    Jo Shumaker
    Oct 17, 2025
    1.0
    I’m there every week and today I had the unfortunate experience with dealing with complete incompetency and inhospitable attitude from DAKOTA. My ticket was lost, order remade twice because DAKOTA does not know what she is doing (I watched her make it wrong) and then I get attitude and avoidance. If you go there avoid DAKOTA.
  • MM
    Maddison M
    Oct 17, 2025
    1.0
    Save yourself the time and drive to the Parker road location. I waited an hour and ten minutes today for my online order because they gave someone else my order as they called my name to come grab it. When asking where my order is after waiting 45 minutes Beth (who appeared to be the manager) told me to wait jeez and was absolutely rude. She also wasn’t wearing a hat or hair net which is a health code violation. The poor gentleman at the front finally fixed it and got my order going after Beth ignored us. We then were told we can’t get a refund and have to do so online. We got a lousy cookie for being disrespected and experienced the worse service I’ve ever had. I’m not one to typically be a Karen and leave bad reviews but this experience was insane.
  • CB
    Cliff Beck
    Oct 12, 2025
    1.0
    This place is absolutely horrible! Terrible service! I ordered a simple plain bagel with an egg and it took a half an hour to get the sandwich. There were 8 other people waiting for their orders. One person asked for a refund. With all of the people waiting one of the workers was filling a cookie jar. He was also confused with orders. He had to ask two different people clarification. There were two guys doing the work both were moving at a snails pace. I have been to many other Einsteins this was the absolute worst!

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular operating hours of Einstein Bros. Bagels at 18191 E Hampden Ave, Aurora?

Einstein Bros. Bagels is open daily from 5:30 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed every Christmas Day.