Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even during non-peak hours.
Staff Attitude
Mixed feedback on staff behavior; while some customers praised friendly service, others reported rudeness and unprofessionalism from certain employees.
Food Quality
The food quality received positive remarks, particularly for bagels and breakfast sandwiches, though there were complaints about incorrect orders and food preparation.
Cleanliness
Concerns were raised about cleanliness, particularly in the dining area and food prep surfaces, with some customers noting unsanitary conditions.
Customer Experience
Many customers expressed frustration with the overall customer experience, citing issues with order accuracy, lack of seating, and poor communication from staff.
PT
Phillip T
Nov 1, 2025
1.0
Food seems rushed yet it took forever to get. One of the slowest services out there. If you have time to wait over half a hour to get a sandwich by all means.
ST
Sherri T.
Oct 30, 2025
5.0
Very friendly staff. Clean. Great food and coffee
JS
Jo Shumaker
Oct 17, 2025
1.0
I’m there every week and today I had the unfortunate experience with dealing with complete incompetency and inhospitable attitude from DAKOTA. My ticket was lost, order remade twice because DAKOTA does not know what she is doing (I watched her make it wrong) and then I get attitude and avoidance. If you go there avoid DAKOTA.
MM
Maddison M
Oct 17, 2025
1.0
Save yourself the time and drive to the Parker road location. I waited an hour and ten minutes today for my online order because they gave someone else my order as they called my name to come grab it. When asking where my order is after waiting 45 minutes Beth (who appeared to be the manager) told me to wait jeez and was absolutely rude. She also wasn’t wearing a hat or hair net which is a health code violation. The poor gentleman at the front finally fixed it and got my order going after Beth ignored us. We then were told we can’t get a refund and have to do so online. We got a lousy cookie for being disrespected and experienced the worse service I’ve ever had. I’m not one to typically be a Karen and leave bad reviews but this experience was insane.
CB
Cliff Beck
Oct 12, 2025
1.0
This place is absolutely horrible! Terrible service! I ordered a simple plain bagel with an egg and it took a half an hour to get the sandwich. There were 8 other people waiting for their orders. One person asked for a refund. With all of the people waiting one of the workers was filling a cookie jar. He was also confused with orders. He had to ask two different people clarification. There were two guys doing the work both were moving at a snails pace. I have been to many other Einsteins this was the absolute worst!
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours of Einstein Bros. Bagels at 18191 E Hampden Ave, Aurora?
Einstein Bros. Bagels is open daily from 5:30 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed every Christmas Day.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, contactless payments, and cash.
Does Einstein Bros. Bagels offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What are some signature food items available at Einstein Bros. Bagels?
They offer fresh-baked bagels, signature cage-free egg sandwiches like the Farmhouse and Texas Brisket, Nova Lox Sandwich, cold brews, and breakfast & lunch catering options.
Does Einstein Bros. Bagels provide catering services and dine-in options?
Yes, they offer catering, WiFi, a coffee menu, and dine-in services.
Are there nearby places where I can grab a different meal after visiting Einstein Bros. Bagels?
Yes, nearby options include Pizza Hut for pizza and wings, McDonald's and Dairy Queen for fast food and ice cream, and Little Panda Asian Cafe for Chinese food.
What nearby services can I access after stopping by Einstein Bros. Bagels?
Nearby services include Supercuts for haircuts, QL Nails for nail care, AT&T Store for mobile devices, and U.S. Bank for financial needs.
Where can I find convenient nearby grocery or fuel options near Einstein Bros. Bagels?
Nearby you can find Jenny's Market and Phillips 66 Gas station for groceries and fuel.
How can I place an order or view the menu for Einstein Bros. Bagels?
You can view the menu at https://www.einsteinbros.com/menu/ and place orders online at https://locations.einsteinbros.com/us/co/aurora/18191-e-hampden-ave.