Einstein Bros. Bagels

3.2
826 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
16495 East 40th Circle, Aurora, CO
80011, United States

Hours

Reviews

3.2
826 reviews
5 stars
302
4 stars
143
3 stars
76
2 stars
62
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Staff Behavior

Mixed reviews on staff friendliness; some customers experienced rude service and lack of attention, while others praised individual employees.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Cleanliness

Concerns raised about cleanliness and hygiene, with reports of dirty conditions and unkempt staff.

Food Quality

Food quality was inconsistent, with some customers enjoying the bagels while others found them subpar or improperly prepared.
  • OO
    Olivia
    Nov 12, 2025
    5.0
    I got a Maple house Egg Sandwich, I came in on 11/10 and 11/12 I hope both the gentleman there get a raise they had amazing customer service and went above and beyond. (One black one white idk names)
  • JM
    Joy Martinez
    Nov 9, 2025
    1.0
    Horrible experience this morning. As soon as I walked up to order the worker told me someone would be with me soon. He went on break. 3 minutes later someone who couldn't even take my number down for my points took my order. 4 people came in behind me got their orders and mine had yet to still come out. There was a manager there walking around lost with a clipboard in his hand not doing anything. Original worker came back lost as ever. I had to ask for refund for my food because they never made it. He chalked it up to some mix up. No food, crappy service and horrible management. We wont be going back to this one.
  • DN
    Desi Narvaiz
    Nov 9, 2025
    1.0
    Worst customer service ever. We just left and got refunded because first, the cashier went on break, as soon as we got up to the counter. Next, the other kid took 3 minutes to come out to help us, than, we waited 20 minutes for our order, where everyone behind us got their food first. Manager was walking around, doing nothing but holding a clipboard, NOT rectifying the situation he was clearly un earshot to hear. The kid in the back preparing food had no hair net and long hair. It was the worst ever
  • HB
    Heather Bennett
    Nov 5, 2025
    5.0
    AJ and Eddie were EXACTLY who we needed after an early flight in to DIA. We were tired and hangry, and they had the perfect responses for our situation, from answering (many) bagel-related questions to using perfectly-timed humor to ensuring we were set up for a six-hour drive over the mountains. Their kindness, wit, and food fix were the antidote we needed to return to real life from vacation. Make them supervisors and give these magical unicorns a raise - the world needs them!
  • HB
    Helen Romero Bell
    Nov 3, 2025
    3.0
    I go here often,always different ppl. They don't check orders. I've gotten 4 orders wrong. They compensated me the next day,but unexpectedly. Now I ck my order everything now!!!

Frequently Asked Questions About Einstein Bros. Bagels

What are the operating hours of Einstein Bros. Bagels in Aurora, CO?

Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On Christmas Eve, hours are 7:00 AM to 1:00 PM, and the shop is closed on Christmas Day.

What types of payment does Einstein Bros. Bagels accept?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.