Dutch Bros Coffee

4.5
1181 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
16705 E iliff Ave, Aurora, CO
80013, United States

Hours

Reviews

4.5
1,181 reviews
5 stars
916
4 stars
112
3 stars
50
2 stars
24
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.

Drink Consistency

Many reviews highlighted inconsistency in drink quality and preparation, with several customers receiving incorrect or poorly made drinks.

Customer Service

While some customers praised the friendliness and helpfulness of staff, others experienced rude behavior and unprofessionalism, particularly during busy times.

Overall Experience

Despite the issues, some customers expressed loyalty to the brand, citing good coffee and positive interactions with certain employees.

Location Issues

Specific locations were noted for particularly poor service and long wait times, leading some customers to recommend avoiding them.
  • DB
    Destini Blankenship-dejong
    Nov 15, 2025
    5.0
    i wish i could give more than 5 stars!!! She was amazing (Ever) was amazing I came on my birthday and it was a rough day i’m not gonna lie then she hands me a drink wishing me a happy birthday designed amazing and lollipops on top of it i about cried it was so sweet !! she truly made my day ! THANK YOU!❤️😭
  • ZM
    Zach Manchas
    Nov 11, 2025
    3.0
    I absolutely love Dutch Bros, but I wish they were participating in the Veterans Day offer that is stated online. They gave me the 10% military discount, but said they weren’t doing the veterans day deals.
  • DC
    Danny Conner
    Nov 8, 2025
    1.0
    Waited 20 minutes past the time I had selected in the App to pick up my Freeze from the Walk-Up Window and I was handed a Freeze where the flavoring was not stirred into the drink, it instead settled to the bottom of the cup and I got a Mouthful of Syrup in my first sip. The Freeze was much lighter in Weight than it normally is and it tasted like it was half Freeze whipped with soft top it was so full of Air. After letting my drink sit for about 15 minutes when all the air settled out of the Freeze it was Half the volume of the cup. I took 2 sips and let it sit. I am consistently let down by this store, I do not tip as much as I used to due to this constantly happening. Sad that the Store around the corner is not consistent like the store around the corner from my job in Brighton. This store does not care about the consistency in drinks, only about how much they make in tips. It's sad when you can tell which store crews are there for their checks and which ones actually care about their Customers who they see multiple times a day. I've never dumped out a full cup after just buying it until today, with the hours I put in for my Job and the very little ammount of time off from work I am able to have I was Unable to return to have it remade for a couple of hours. Still disappointing for To have to wait so long for a drink that's made with no care for the customer or product you put out.
  • MH
    Mr Pink Hoodie
    Nov 5, 2025
    5.0
    Connor and Trustin are the best people on the night shifts. They hooked us up since our drinks were made wrong. Love those guys.
  • AC
    Alexandrea Concepcion
    Oct 22, 2025
    1.0
    Drinks are we always inconsistent at this branch, they’re always short staff, their walk up window is out of service (which makes online order wait times way too long)… I could get passed all of that if the drinks were just consistent. Cannot justify all the inconveniences with inconsistent drinks.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!