Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.
Drink Consistency
Many reviews highlighted inconsistency in drink quality and preparation, with several customers receiving incorrect or poorly made drinks.
Customer Service
While some customers praised the friendliness and helpfulness of staff, others experienced rude behavior and unprofessionalism, particularly during busy times.
Overall Experience
Despite the issues, some customers expressed loyalty to the brand, citing good coffee and positive interactions with certain employees.
Location Issues
Specific locations were noted for particularly poor service and long wait times, leading some customers to recommend avoiding them.
DB
Destini Blankenship-dejong
Nov 15, 2025
5.0
i wish i could give more than 5 stars!!! She was amazing (Ever) was amazing I came on my birthday and it was a rough day i’m not gonna lie then she hands me a drink wishing me a happy birthday designed amazing and lollipops on top of it i about cried it was so sweet !! she truly made my day ! THANK YOU!❤️😭
ZM
Zach Manchas
Nov 11, 2025
3.0
I absolutely love Dutch Bros, but I wish they were participating in the Veterans Day offer that is stated online.
They gave me the 10% military discount, but said they weren’t doing the veterans day deals.
DC
Danny Conner
Nov 8, 2025
1.0
Waited 20 minutes past the time I had selected in the App to pick up my Freeze from the Walk-Up Window and I was handed a Freeze where the flavoring was not stirred into the drink, it instead settled to the bottom of the cup and I got a Mouthful of Syrup in my first sip. The Freeze was much lighter in Weight than it normally is and it tasted like it was half Freeze whipped with soft top it was so full of Air. After letting my drink sit for about 15 minutes when all the air settled out of the Freeze it was Half the volume of the cup. I took 2 sips and let it sit. I am consistently let down by this store, I do not tip as much as I used to due to this constantly happening. Sad that the Store around the corner is not consistent like the store around the corner from my job in Brighton. This store does not care about the consistency in drinks, only about how much they make in tips. It's sad when you can tell which store crews are there for their checks and which ones actually care about their Customers who they see multiple times a day. I've never dumped out a full cup after just buying it until today, with the hours I put in for my Job and the very little ammount of time off from work I am able to have I was Unable to return to have it remade for a couple of hours. Still disappointing for
To have to wait so long for a drink that's made with no care for the customer or product you put out.
MH
Mr Pink Hoodie
Nov 5, 2025
5.0
Connor and Trustin are the best people on the night shifts. They hooked us up since our drinks were made wrong. Love those guys.
AC
Alexandrea Concepcion
Oct 22, 2025
1.0
Drinks are we always inconsistent at this branch, they’re always short staff, their walk up window is out of service (which makes online order wait times way too long)… I could get passed all of that if the drinks were just consistent. Cannot justify all the inconveniences with inconsistent drinks.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 16705 E iliff Ave in Aurora, CO?
Dutch Bros Coffee at 16705 E iliff Ave, Aurora, CO is open daily from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead of time or get curbside pickup?
Yes, you can place orders ahead of time and pick up curbside. Delivery is not offered directly by Dutch Bros, though some third-party services may deliver.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Do Dutch Bros Coffee locations offer any free items or rewards for birthdays?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also participate through the app's rewards program.
Are there sugar-free and caffeine-free drink options available?
Dutch Bros offers various sugar-free flavors such as white chocolate, caramel, vanilla, and more. Caffeine-free options include decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee offer drinks suitable for kids?
Yes, the kids’ menu includes Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, perfect for younger customers.
What nearby places can I visit before or after getting my coffee at Dutch Bros?
Nearby you can visit places like Peak to Peak Tap Room and Six Capital Brewing for craft beverages, or Gihon International Market for groceries. If you need auto services, Discount Tire Store or Midas Aurora are close by.
How can nearby transit or services help me get to Dutch Bros Coffee at Iliff Ave?
While Dutch Bros doesn’t mention transit directly, you can use nearby landmarks such as UPS Access Point location or Farmers Insurance - Talonnie Granger as points of reference when navigating to 16705 E iliff Ave.
Are there family-friendly amenities at Dutch Bros Coffee?
Yes, Dutch Bros welcomes families and offers a children’s menu with kid-friendly drinks. The atmosphere is fun and positive, suitable for all ages.
Where can I learn more about Dutch Bros Coffee locations and menu offerings?
Visit the Dutch Bros Coffee location page on their website or download their app for menus, ordering, and rewards information.