Dunkin'

3.7
737 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aurora, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16611 E Smoky Hill Rd, Aurora, CO
80015, United States

Hours

Reviews

3.7
737 reviews
5 stars
345
4 stars
138
3 stars
77
2 stars
44
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report rude and unhelpful service, while others praise friendly and efficient staff.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration.

Food Quality

Customers frequently noted that food items, especially donuts and sandwiches, were stale, cold, or poorly prepared.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and dirty environments, which negatively impacted customer experiences.

Speed of Service

While some customers appreciated quick service, others reported long wait times and inefficiencies, especially during busy hours.
  • KS
    Khahim Sipple
    Dec 30, 2025
    5.0
    The donuts didn't surprise me as much, but their breakfast sandwiches?! Enough just isn't enough at this point.
  • MP
    Misty Pray
    Dec 12, 2025
    1.0
    Was out of everything I wanted. Food was cold. Waited a very long time for being the only car in drive through.
  • JB
    Jada Brookz
    Dec 4, 2025
    1.0
    If I could give this place a zero, I would. They told my sister she couldn’t use the restroom because she’s in high school. That is the most stupidest thing I have EVER heard. Never again!
  • LS
    Lucy Smith
    Nov 23, 2025
    1.0
    Walked in and there were a ton of teenage girls that didnt even look at me, much less greet me. I ordered pickup so I just grabbed my food and checked it. First thing, bacon topped avocado toast had no bacon. Had to fight to flag down someone and the 3rd girl finally looked at me. Let her know, she goes to the backroom and comes back. I checked and let her know there was hardly any bacon on it. She said "its all crumbled that's why". I told her that I go to a LOT of Dunkins and they've never given me this little. She sighs and goes back again. Comes back and its still a little stringent but I just want to leave that place. This whole time, no "good morning" no "thank you" and no "sorry" for the order being wrong. We take off and try our drinks. Iced coffee is watered down weak and way too sweet. My partner's Matcha was also way too sweet. We have our exact drinks down to prevent the over sweetness so this can only happen if they just ignored how many pumps of flavors we wanted. I bite into my toast and it's somehow soggy.... there was only a 5 minute drive from when I placed the order so this doesnt make any sense unless they had the toast just sitting out waiting for someone to order it. Bruh, I dont understand how someone can take my favorite breakfast treat place and make it the actual worst experience I've had in years.
  • GM
    Gabriella Menendez
    Nov 15, 2025
    1.0
    Asked for a hot chocolate 3 times. And got a black coffee, rude staff with no care for customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aurora, CO?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru available for customer convenience.