Customer experiences with service quality were mixed; while some praised friendly and helpful staff, others reported poor service and unprofessional behavior from employees.
Cleanliness
Several reviews highlighted cleanliness issues, with some customers noting dirty conditions and concerns about hygiene practices among staff.
Product Quality
While many customers enjoyed the ice cream and desserts, there were complaints about the freshness of ingredients and incorrect orders.
Staff Attitude
Customer interactions varied significantly, with some staff being described as friendly and courteous, while others were noted for their lack of engagement and poor attitudes.
LS
Larry Smith
Feb 24, 2026
5.0
Friendly quick service
DR
Dulce Rendon
Jan 17, 2026
1.0
I usually love dairy queen but this location was horrible. First the place is just dirty, counters were nasty. the employees don't know how to greet customers and they seem very unhygienic themselves. Hair not properly tied. I ordered 2 banana splits and the cashier asked no questions just made the banana split however she wanted it. The fruit was bad, the bananas had been there for at least over a week. They were all dark and very very ripened, not fresh at all. The pineapple and strawberries seemed very old and even had that odor when you leave the fruit out for days. Overall very dissatisfied with the service at this location. A waste of money with this visit.
AL
andy lightbody
Jan 9, 2026
5.0
They still make the original Orange 🍊 Julius drink!😋
DG
Dylan García
Dec 28, 2025
5.0
Aubrey was so helpful she is great and took her time to help me out with no rush thank you Aubrey
CR
Cyndi Roberts
Oct 7, 2025
5.0
Staff with friendly and ice cream was delicious! I love based still have the smores blizzard in October! Please keep it year round!!
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) at 2197 S Chambers Rd in Aurora, CO specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes as part of a classic frozen treat menu.
What are the regular opening hours of Dairy Queen (Treat) in Aurora?
From Monday to Thursday and Sunday, they are open from 11:00 AM to 9:30 PM. On Fridays and Saturdays, hours extend to 10:00 PM, with Saturday starting at 10:30 AM.
Is Dairy Queen (Treat) open on major holidays?
They are closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025). On Christmas Eve, they open from 11:00 AM to 4:00 PM and on New Year's Eve from 11:00 AM to 8:00 PM.
Does Dairy Queen (Treat) offer mobile ordering and rewards?
Yes, Dairy Queen (Treat) offers mobile ordering and rewards through their app which can be downloaded for exclusive deals.
Is the Dairy Queen (Treat) family-friendly and suitable for children?
Yes, it is family-friendly and welcomes children, providing a good environment for kids.
What are some signature items on the menu at Dairy Queen (Treat)?
Signature items include Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes from DQCakes.com.
Can I order online for pickup at this Dairy Queen location?
Yes, you can order online for pickup through their official Dairy Queen website order page for this location.
What nearby dining options are available close to Dairy Queen (Treat) in Aurora?
Nearby dining options include Szechuan Express (fast food), Chester's Philly Grill (barbecue and American food), El Lucerito 2 (Mexican restaurant), Los Alcatraces Mexican Restaurant, and Supreme Chicken.
Are there beauty and personal care services near Dairy Queen (Treat)?
Yes, nearby beauty services include Beyond The Beauty LS (beauty salon), The Men's HairHouse (beauty salon and barber), Blessed Lashes & Beauty YA (beauty and spa), and Lush Nail Spa.
What other services or shops can customers find close to Dairy Queen (Treat) to assist or enhance their visit?
Customers can find automotive services like KTC Audio Custom Wheels & Tires, health services such as Jana Rausa DDS, Aurora Central Chiropractic, multiple dental offices, financial services like Jackson Hewitt Tax Service and LibertyX Bitcoin ATM, as well as boutiques like City Limitz and Amore Boutique nearby.
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