Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
1,042 reviews
5 stars
453
4 stars
208
3 stars
139
2 stars
78
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude staff and poor customer service experiences, with many customers expressing frustration over long wait times and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and restrooms, which contributed to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly made food, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, particularly the ice cream and burgers, others reported issues with food temperature and preparation.
Management Issues
Customers noted a lack of effective management, with complaints about staff behavior and inadequate support during busy times.
- KKKevin3 days ago4.0Good food and service . Some lady was more worried about her going back on her break, and was very concerned and expressed this in front of multiple customers. Will be back for yummy treats and eats!
- SGSamantha GonzalezNov 12, 20251.0I order this cake two days in advance because it was supposed to be specially made. It was supposed to be strawberry cheesecake. When I ordered it it seemed like they didn't know what they were doing and when I went to pick it up I waited at the counter about 5 minutes because no one was up at the front, I understand it was not busy but it shouldn't have taken that long.
- EEEduardoNov 3, 20252.0The food is alright, but the personal there is always in a bad mood, specially in the drive thru.
- G1GlitterFactory 1Oct 6, 20255.0Good team in this location. Store is clean and restroom was freshly cleaned as well, wet floor signs were in place. Drive thru had a few people in it. Team was knocking out orders
- DRDre RandallOct 2, 20251.0Totally disgusting and disappointing especially when I waited so long for the food and not once did they even apologize a second time for no sauce on a 4 piece strip for $10-15… Don’t even bother going to these guys at all…
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill provide outdoor seating and WiFi?
Yes, there is outdoor seating available along with free WiFi for customers.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online and enjoy exclusive mobile deals through the Dairy Queen app.
Where is Dairy Queen Grill & Chill located?
It's located at 3701 Tower Rd, Aurora, CO 80011-3521, United States.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby food options include El Lucerito Jr (Mexican and seafood restaurant), Mondo's Pizza (pizza restaurant), Five Guys (burger restaurant), Chick-fil-A (chicken restaurant), Chili's Grill & Bar (American and Tex-Mex restaurant), and several food trucks like La Paloma and Birrieria El Primo.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby automotive services include O'Reilly Auto Parts, Discount Tire, Batteries Plus, and Brakes Plus for parts, repairs, tire services, and oil changes.
Are there any convenient shopping places near Dairy Queen Grill & Chill?
Yes. Customers can visit the SuperCenter Walmart for general shopping, Gateway Liquor store for beverages, Dollar Tree for discounted goods, and Goodwill stores for thrift shopping.