Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
1,047 reviews
5 stars
453
4 stars
210
3 stars
139
2 stars
78
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food preparation, including poorly mixed blizzards and cold or incorrect food items.
Cleanliness
Customers expressed dissatisfaction with the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Drive-Thru Issues
Many reviews highlighted extremely long wait times in the drive-thru, with some customers waiting over 30 minutes without receiving their orders.
Management Concerns
Feedback indicated a lack of effective management, with reports of staff being unhelpful and dismissive towards customer complaints.
- KLKoryne Lawler4 days ago5.0The good is always great. Wonderful service!
- MHMolly HughesDec 17, 20254.0Honestly, our ice cream seemed to be served upside down, right? Hahahah. It looks like the smaller side with the circle on top is perfect for the Curly Q twist at the top of a soft serve ice cream. 🥴🥴ðŸ˜ðŸ˜ Am I getting gaslight by DQ? it shorts the amount of ice cream we end up getting🤪🤪🤪🤪🥴🥴 BTW, we went through the drive-through
- KBKeith BatistaDec 7, 20251.0Blizzard wasn’t mixed well. Almost just vanilla milkshake wouldn’t pay $9 for that ever again
- JLJulyssa LNov 30, 20251.0I spent about 35 minutes in the drive-thru, and once we got to the ordering menu a woman speaks on the mic. And says "I'm sorry I can't take any orders, my ice cream machine is watery" and was refusing to take any orders... This is completely unacceptable, my friend spoke up to say "what does that have to do with taking orders" and she wouldn't give a valid reason or response.... and employees working should be taking orders regardless. This is the first time this has ever happened to me, im disappointed in my interaction with this employee who has had us waiting for so long.
- KKKevinNov 21, 20254.0Good food and service . Some lady was more worried about her going back on her break, and was very concerned and expressed this in front of multiple customers. Will be back for yummy treats and eats!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant welcomes families and children, providing booster seats, high chairs, and a family-friendly environment.
Does Dairy Queen Grill & Chill provide outdoor seating and WiFi?
Yes, there is outdoor seating available along with free WiFi for customers.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online and enjoy exclusive mobile deals through the Dairy Queen app.
Where is Dairy Queen Grill & Chill located?
It's located at 3701 Tower Rd, Aurora, CO 80011-3521, United States.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby food options include El Lucerito Jr (Mexican and seafood restaurant), Mondo's Pizza (pizza restaurant), Five Guys (burger restaurant), Chick-fil-A (chicken restaurant), Chili's Grill & Bar (American and Tex-Mex restaurant), and several food trucks like La Paloma and Birrieria El Primo.
What automotive services are available near Dairy Queen Grill & Chill?
Nearby automotive services include O'Reilly Auto Parts, Discount Tire, Batteries Plus, and Brakes Plus for parts, repairs, tire services, and oil changes.
Are there any convenient shopping places near Dairy Queen Grill & Chill?
Yes. Customers can visit the SuperCenter Walmart for general shopping, Gateway Liquor store for beverages, Dollar Tree for discounted goods, and Goodwill stores for thrift shopping.