Chipotle Mexican Grill

3.1
1250 reviews
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Business Details

4205 S Buckley Rd, Aurora, CO
80013, United States
(720) 870-3342
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Buckley & Quincy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4205 S Buckley Rd, Aurora, CO
80013, United States

Hours

Reviews

3.1
1,250 reviews
5 stars
431
4 stars
211
3 stars
114
2 stars
90
1 star
404

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, overcooked ingredients, and receiving incorrect orders.

Cleanliness

Several customers noted that the dining area was often dirty and unkempt, contributing to an overall unwelcoming atmosphere.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent portion sizes were reported, with many customers expressing frustration over receiving less than expected.

Management Issues

Customers indicated a lack of effective management and training, with many feeling that staff were not held accountable for poor service.
  • CS
    Cameron Shadle
    Oct 31, 2025
    2.0
    Came on haloween night and specifically ordered something. Miscommunication between workers ended up with a unreasonable disagreement. New workers are highly unprofessional.
  • TH
    Tracy Hanson
    Oct 26, 2025
    1.0
    Just paid $14 for a burrito bowl that ended up in the trash. The cashier tonight was in such a hurry. She mixed up bagging up people’s food. Maybe slow down before you just start throwing things in bags.
  • DD
    Dash
    Oct 26, 2025
    1.0
    This is the worst Chipotle location I’ve ever been to. I rarely leave reviews, but I’ve never had a pleasant experience here. The staff are consistently rude and seem irritated any time you ask for something simple like a side of sour cream, a tortilla, or a little extra rice, especially since the portions they give you are already so small. The food quality itself is good, but the tables are almost always dirty, and the overall atmosphere just feels unwelcoming. I’ve noticed many other reviews saying the same thing, so hopefully management makes some changes soon. Otherwise, I’ll just drive a few minutes down the road to the Iliff and Chambers location, where the staff are always pleasant, the orders are correct, and I’ve never had an issue.
  • BB
    Brittany
    Oct 25, 2025
    1.0
    Customer service is awful. They are not only rude they don't know what's going. The cashier gave my food to someone that wasn't even there for food and didn't pay! Then they remade my burrito without beans. Then just to receive my food and the quality is awful. Chipotle is going beyond downhill, especially this location.
  • KO
    Kristen Ogawa
    Oct 17, 2025
    1.0
    This is first and last time I will ever go to this location. One of the workers was so incredibly rude even for fast food service. It was crowded and dinner time so there was a decent amount of folks in line. The staff was courteous and efficient until we got to the end of the servers where one of servers rudely told me to stand back/stay away because I pointed to a bin with lettuce to signal I wanted that on my bowl. She made it seem like I was gonna grab food from over the counter. I was so confused, like it's noisy and I repeated my request a few times, you can't tell I'm trying to tell you my order using gestures? If that girl hates her job so much, she needs to find one that suites her, perhaps not in fast food. Food was good and made right but that interaction completely rubbed me the wrong way. Parking lot also sucks and witnessed near crashes and road rage. Just drive a few minutes down the road to Smoky hill and Himalaya Chipotle.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Buckley & Quincy offer?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads focused on responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Aurora, CO?

The restaurant is open every day from 10:45 AM to 11:00 PM.