Chipotle Mexican Grill

3.7
830 reviews
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About

Mexican Restaurant
Chipotle Havana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1205 S Havana St, Aurora, CO
80012, United States

Hours

Reviews

3.7
830 reviews
5 stars
382
4 stars
167
3 stars
66
2 stars
50
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude or unhelpful staff, with several instances of poor customer service and long wait times.

Food Quality

There are frequent complaints about food quality, including cold items, stale chips, and inconsistent portion sizes.

Order Accuracy

Numerous reviews mention issues with incorrect orders, particularly with online and pickup orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty facilities and food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted good food quality on occasion.
  • BP
    BIGSAUSAGE PIE
    Jan 2, 2026
    1.0
    Been coming to this location for 5 years. Today I was told I couldn’t get a little extra cheese on my burrito without being charged extra. Lol I just laughed it off. Smh the lady was having a bad day but it’s not the paying customers fault.
  • VA
    Vanessa Armijo
    Dec 28, 2025
    2.0
    This location specifically isn’t the best. I’ve noticed recent decline in quality. I ordered 2 burritos and one fell completely apart. The veggies were not cut small, I had HUGE chunks of onion in my burrito. My burrito was also cold when they gave it to me. The proportions were also not good.
  • ML
    marcel lonewolf
    Dec 19, 2025
    1.0
    they are always out of vinegrette and alot of time with a hour or more left to be open they run out of food an will not make more... i went yesterday an they had no meat or any kind left lol an said go to another chipotle smh
  • JC
    Jonathan Chen
    Dec 14, 2025
    5.0
    Cesar is the man, top notch customer service amazing burrito skills, guys knows how to roll. Defiantly coming back for this man alone, give this guy a raise.
  • KW
    Kaytra WhiteBuffalo
    Dec 7, 2025
    2.0
    The biggest issue for Uber eats individuals whom order from Chipotle is we can NOT add extra or a side of beans and rice

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Havana located?

Chipotle Mexican Grill Havana is located at 1205 S Havana St, Aurora, CO 80012, inside the King Soopers parking lot in the Arapahoe area.

What are the operating hours of Chipotle Mexican Grill Havana?

Chipotle Mexican Grill Havana is open daily from 10:45 AM to 11:00 PM.