Business Details
About
Mexican Restaurant
Chipotle Southlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
826 reviews
5 stars
232
4 stars
117
3 stars
56
2 stars
70
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Several customers reported issues with food quality, including undercooked rice, stale ingredients, and incorrect orders, leading to complaints of food poisoning.
Cleanliness
Many reviews mentioned the restaurant's dirty conditions, including unclean tables and a messy serving area, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, particularly with online orders, leading to frustration among customers.
Management Issues
Customers expressed concerns about poor management and staffing, with reports of running out of key ingredients and inadequate responses to customer complaints.
- DDDebDec 19, 20251.0Very rude people that work here I walked in was told they were not open yet yet they were serving people. 😤 would not recommend this so called place to my worst enemy.
- DSDaniel SomelleraDec 18, 20251.0Only had chicken at 8:30pm and they laughed when they said it, just a bunch of kids not fit to run a place
- KMK. Scott MorleyDec 16, 20251.0I stopped for a burrito, ordered ahead through the Chipotle mobile app, on 12/14/2025. Consistent with other reviews, the rice was undercooked and crunchy. Hoping that was the only thing undercooked, I finished the burrito and my drink and got back on my way home. That was a mistake. About 23 hours later, I was sick as a dog. Food poisoning. I was up all night and quickly cramping from dehydration, having lost too much body fluid. It was really bad. I’ll never make the same mistake again.
- LZLove ZFNNov 26, 20251.0I dont know how a Chipotle can be so bad. An online order for 1:10 should not be ready at 1:40. I am now late getting back to work, no time to eat. What is the point of having an online ordering system if you don’t follow it? Chipotle on Quincy and Buckley never misses by a minute, and the food is always top notch.
- KSkrishna sukeshNov 9, 20251.0Ordered quesedilla and it was burnt and awful. Never seen a quesedilla that is so bad.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Southlands offer?
Chipotle Southlands offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
What are the opening hours for Chipotle Mexican Grill Southlands?
Chipotle Southlands is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Southlands offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill Southlands located exactly?
It is located at 24100 E Commons Ave, Aurora, CO 80016, inside Southlands Mall, in the Victoria's Secret & Bath and Body Works parking lot, across from Jamba Juice.
How can I place an online order for Chipotle Southlands?
You can place an online order through their website https://order.chipotle.com/ or by using their Chipotle app available in the app store.
What payment methods are accepted at Chipotle Southlands?
Chipotle accepts credit cards and offers other services such as gift cards to make payments easy.
Does Chipotle Southlands cater for events or large groups?
Yes, Chipotle Southlands offers catering services suitable for events and group gatherings.
What nearby places can I visit before or after dining at Chipotle Southlands?
You can visit nearby places such as Jamba Southlands for smoothies, Legends Coffee for a cafe experience, or Bath & Body Works for beauty supplies and shopping.
Are there any nearby transit or service locations to help me find Chipotle Southlands?
Yes, the location is near the AT&T Store which is a telecommunications shop, useful for directions or nearby services.
Can I find other dining options near Chipotle Southlands?
Nearby dining options include Monsoon Restaurant for Indian cuisine, The Alley Boba and Tea for bubble tea, and Noodles & Company for American and noodles dishes.