Business Details
About
Mexican Restaurant
Chipotle Southlands is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.8
820 reviews
5 stars
231
4 stars
117
3 stars
56
2 stars
70
1 star
346
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported that the restaurant was dirty, with unclean tables and trash on the floor.
Service Quality
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency.
Food Quality
Customers frequently complained about food being cold, stale, or improperly prepared, with issues like missing ingredients and poor portion sizes.
Order Accuracy
There were multiple instances of incorrect orders, with customers receiving wrong items or missing components.
Staff Attitude
Several reviews noted that employees appeared unhappy or unprofessional, impacting the overall dining experience.
- KSkrishna sukeshNov 9, 20251.0Ordered quesedilla and it was burnt and awful. Never seen a quesedilla that is so bad.
- RPRonak PatelNov 8, 20251.0Ordered Vegetarian Sofritas Bowl and there was a piece of meat in the bowl. Very disappointing.
- JWJESUSDAVE WILLIAMSOct 13, 20251.0Placed a mobile order and both meals were missing items. To pay extra for guacamole and not get it is a bit annoying. Chips were also stale. To add insult when you try to report the issue you just get a coupon for a free drink when you spend 15-20 bucks on a bowl. Insane.
- THTracy HaywardOct 4, 20251.0I didn’t chance eating there after seeing how dirty the serving line and tables were . The entire place was just nasty .
- VRvivek reddySep 28, 20251.0What’s up with portion size, my double up burrito bowl has less chicken than single from various locations. Employees are trained too good, too much rice and beans with less than half protein portion. Ain’t worth the visit.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Southlands offer?
Chipotle Southlands offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients following their Food with Integrity principles.
What are the opening hours for Chipotle Mexican Grill Southlands?
Chipotle Southlands is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Southlands offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill Southlands located exactly?
It is located at 24100 E Commons Ave, Aurora, CO 80016, inside Southlands Mall, in the Victoria's Secret & Bath and Body Works parking lot, across from Jamba Juice.
How can I place an online order for Chipotle Southlands?
You can place an online order through their website https://order.chipotle.com/ or by using their Chipotle app available in the app store.
What payment methods are accepted at Chipotle Southlands?
Chipotle accepts credit cards and offers other services such as gift cards to make payments easy.
Does Chipotle Southlands cater for events or large groups?
Yes, Chipotle Southlands offers catering services suitable for events and group gatherings.
What nearby places can I visit before or after dining at Chipotle Southlands?
You can visit nearby places such as Jamba Southlands for smoothies, Legends Coffee for a cafe experience, or Bath & Body Works for beauty supplies and shopping.
Are there any nearby transit or service locations to help me find Chipotle Southlands?
Yes, the location is near the AT&T Store which is a telecommunications shop, useful for directions or nearby services.
Can I find other dining options near Chipotle Southlands?
Nearby dining options include Monsoon Restaurant for Indian cuisine, The Alley Boba and Tea for bubble tea, and Noodles & Company for American and noodles dishes.