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Brand Certified

Chipotle Mexican Grill

3.8
(1065 reviews)

Business Details

13700 E Colfax Ave, Aurora, CO
80011, United States
(303) 344-2140

About

Mexican Restaurant
Chipotle Fitzsimons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13700 E Colfax Ave, Aurora, CO
80011, United States

Hours

Reviews

3.8
1,065 reviews
5 stars
488
4 stars
255
3 stars
97
2 stars
51
1 star
174

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong ingredients.

Customer Service

Feedback highlighted poor customer service, including rude staff and lack of professionalism.

Food Quality

Several reviews mentioned food quality issues, such as undercooked rice, burnt chips, and food safety concerns.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived poor value for money.
  • EJ
    E J
    Feb 25, 2026
    1.0
    I'm really done with Chipotle. Honestly, how hard is it to get a single order correct? I'm not even gonna talk about my previous experiences because they were also wrong. This was the most basic, simplest order to make and a they still managed to screw it up. I ordered it through my app and picked it up. Guess that's my fault for trusting people still knew how to read and follow directions. I had asked for the tomatillo salsa, instead they smothered it with tomatoes and onions which i cannot eat. Thanks Chipotle, now after having to scrap of the entire top part of my bowl, I was left with dry chicken, rice and beans. Get it together already and stop being so pathetic.
  • UB
    Urth Burd
    Feb 25, 2026
    4.0
    It's very busy here due to the Anschutz Campus traffic, if you're looking for a quiet place, order and take your food somewhere else. The food & staff are great tho!
  • BB
    Bello Blossom
    Feb 24, 2026
    1.0
    please train your new hires to wrap a burrito before you put them on the line. no reason my burrito should be falling apart as i bite into it. get it together
  • AZ
    adahi zavala
    Feb 10, 2026
    1.0
    Todo muy bien el servicio lo único malo fue que mientras comía ahí la muchacha se puso a barrer 🧹 y no se lavo las manos nada más se puso guantes y empezó a servir así
  • AC
    Alice Cordova-Potter
    Feb 2, 2026
    4.0
    This location is always clean and the staff are friendly, patient, and helpful. The lady at the front made me a fantastic taco today. I'm tired of the prices creeping up though, especially on Uber eats. $4 guac is crazy. I really just don't eat at Chipotle that often anymore.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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