Buffalo Wild Wings

3.5
3319 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
10500 East Garden Drive, Aurora, CO
80012, United States

Hours

Reviews

3.5
3,319 reviews
5 stars
1,417
4 stars
629
3 stars
320
2 stars
226
1 star
727

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unacknowledged wait times, and poor communication from staff.

Food Quality

Several reviews mentioned cold, overcooked, or incorrect food orders, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their service, others were criticized for rudeness and lack of attentiveness.

Management Concerns

Customers expressed frustration with management's handling of service issues and overall restaurant organization.

Positive Experiences

Despite the negative feedback, some customers highlighted enjoyable experiences with specific staff members and good food.
  • K2
    Kameryn 24
    2 days ago
    1.0
    I ordered take out, my estimate pick up time was 4:30.. the person working the pick up area asked for my name and said it was not ready. I was fine with waiting a bit but then it was 10 minutes & she asked again my name.. still no order.. 20 minutes had went by and i asked someone else about my order because it doesn't make sense that my pick up time is 4:30 and i have waited over 20 minutes, that defeats the purpose of take out. magically my order pops up and they say “we just finished making it” i look at my order when i get home and the labels on my food have time stamps saying 4:22, meaning my food had already been done! my food was not fresh, it was cold and taste like it had been sitting there. Also to mention the people in the kitchen were super loud, as if they were doing more laughing and hanging out than actually doing their job. I don't typically write bad reviews but this was a very dissatisfying experience, my time & money was wasted!
  • BF
    Brandon Fraser
    5 days ago
    2.0
    The server we had....amazing. The food..... cold or wrong entirely The manager on duty made many excuses and didn't seem to care that there was several issues. Im sorry but a moldy cup that a drink was given to my wife is a big deal. This place doesn't need to be a gourmet 5 star restaurant but it does need to have standards for health and safety. I will not be coming back to this restaurant for that reason. Disappointing really.
  • CM
    Crash Moe12
    Nov 14, 2025
    1.0
    Been here a few times, in shop is good but the online ordering, no bueno. Got shafted at this location, for the 2nd time, so I will never order online from here again
  • RF
    Rafael Flores
    Oct 30, 2025
    1.0
    Placed an online order at 4:38pm came to location at 5:20. No warm welcome, no acknowledgement and was handed my food at 5:55pm. Unacceptable. Store manager stated that promise to deliver time should of been 5:48 when ap clearly stated pick-up time 5:10pm Took more the an hr and a 19 minutes to receive food. Afyer ski g to cancel order for refund was transfered to another hostes that tried to tell me that the app was rong and that they just got the order. Order were coming in amd out. Felt discriminated to be honest.again asked for management to cancel and refund my order due to time sensitivity because of second job. And had to wait an additional 10 minutes to even get a re fund at end of the day never received my refund and waited till 5:55pm unacceptable the manager was a liar and the team members did not have no form of leadership nor communication. Kept telling me the either the food was being prepared, based or were waiting of the wings to get warmed up.. honestly the worst experience ever needs new leadership and a new method of customer service. Was very frustrated and manager told me if I dint like it then to never come back...she would of never said that of she understood the situation then again its bad management like her that could not lead the right way.
  • RS
    Ryan Sorensen
    Oct 29, 2025
    2.0
    If you’re ordering to go come late. Had to wait 30min after pickup time for fries to be ready? Rest of the food was cold by the time I got my meal

Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Aurora serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Aurora?

It is located at 10500 East Garden Drive, Aurora, CO 80012, USA.