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Arby's

3.9
(1702 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1099 S Blackhawk St, Aurora, CO
80012, United States

Hours

Reviews

3.9
1,702 reviews
5 stars
758
4 stars
477
3 stars
197
2 stars
96
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold or improperly prepared food, including stale fries and incorrect orders.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.

Cleanliness

The restaurant was noted for being clean, although some customers experienced issues with food safety.
  • TP
    Tee Purifoy
    Feb 1, 2026
    3.0
    Every time I order a turnover, I never get it.And this isn't close to my house.So they've just been taking my money cause, I don't go back and get it. Then, ordered curly fries only for them to be the most rock hard fries ever, with no curls.
  • DC
    Derrick Cooper
    Jan 28, 2026
    5.0
    Jesus was at the window and on the monitor. He gave excellent service and my food came out perfectly like I asked for. I highly recommend this location and thank you again Jesus for the excellent experience.
  • JH
    Jeff Hood
    Jan 17, 2026
    1.0
    Food was cold. My vehicle was too large to fit through the drive through, so we had to go in. Drive through was prioritized over walk in traffic. 20+ minutes to get stale fries, lukewarm sandwiches.
  • JB
    Jen Bancroft
    Jan 15, 2026
    1.0
    3 pm Today 1/15/26. When thru drive thru. Person said order when you are ready. I looked at menu which was covered by broken sign. I stated " ok I'm ready." Silence. I then said :hello?" The return response was a rude and snotty. "I told you to order when you were ready!" I asked I'd they were really talking to me like that? Their response was, you were yelling at me. Really? I left. Burger King who's take out was polite got my business. No longer your customer.
  • MB
    Melisa Bradee
    Jan 5, 2026
    3.0
    Went through the drive through 2 times within a 2 week period and both times, the orders were messed up. We had to go around a 2nd time both times. And the 2nd time, they still screwed up but we were leaving town so we just took what we had and called it a loss.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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