Ordered through the Charleys app. Waited for over an hour. Only received the drinks correct. The food was all wrong. And the milkshakes were melted.
This was not a minor issue. I didn't receive any of the food I paid for. Photos of I received and receipt of what I ordered available.
Been trying to get in touch with them for 2 days no answer to my calls or feedback requests.
Will be filing a complaint with the BBB and the Attorney General.
CC
Cassie
Mar 7, 2026
4.0
Miriam was so helpful and made sure our order was correct and done on time, as well as her smile brighten my day! She deserves every tip she makes. outstanding service 👏
YR
YUVARAJ REJETI
Jan 29, 2026
1.0
Horrible customer service
FF
Foodie_Traveler_Denver
Dec 23, 2025
1.0
TERRIBLE EXPERIENCE! My food was cold. You forgot my cookie and drink. I paid for a subpar sandwich and soggy fries. Delivering experience was THE WORST EVER.
LA
Lana Aragon
Dec 20, 2025
1.0
This place has horrible customer service. All I did was ask if the machine was ready for my payment. She said I only have 2 hands and she hates holidays. right before me she refused to give hot water to someone that needed it for her baby formula.
Frequently Asked Questions About Charleys Cheesesteaks
What are the general operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open daily from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Charleys Cheesesteaks offer pickup service, and if so, what are the pickup hours?
Yes, pickup service is available every day from 10:00 AM to 8:00 PM.
Is delivery service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery service.
Are drive-through services available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have a drive-through service.
Can I get takeout orders from Charleys Cheesesteaks?
No, takeout service is currently not available.
What types of payment does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What is the address and contact number for Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 9400 E Hampden Ave, Aurora, CO 80231. You can reach them at +1 720-498-9258.
Are there any notable places near Charleys Cheesesteaks where I can continue my visit?
Yes, nearby attractions include Walmart Denver - E Hampden Ave for shopping, Regal Nails - Denver for beauty and spa services, and Redbox kiosks for rental services.
Is there a place nearby where I can get mobile phone repairs or tech services after visiting Charleys Cheesesteaks?
Yes, Walmart Tech and iFixandRepair - Denver Hampden Ave are nearby tech service and mobile phone repair centers you can visit.
What nearby services can be useful for automotive or household needs after dining at Charleys Cheesesteaks?
Nearby options include Walmart Auto Care Centers for automotive repairs and Experts Garage Door Repair Installation Process for garage door services.
Brand Certified Facts from Charleys Cheesesteaks
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