Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of mice and hair found in food.
Order Accuracy
A recurring theme was the frequent mistakes in orders, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific items like the burgers and shakes, as well as friendly service on occasion.