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McDonald's

3.1
(1546 reviews)

Business Details

9825 W 58th Ave, Arvada, CO
80002, United States
(303) 423-9161
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9825 W 58th Ave, Arvada, CO
80002, United States

Hours

Reviews

3.1
1,546 reviews
5 stars
440
4 stars
282
3 stars
266
2 stars
125
1 star
433

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, incorrect items, and overall dissatisfaction with food preparation.

Management Concerns

Several customers expressed frustration with management's handling of issues, including unprofessional behavior and lack of accountability.

Atmosphere

While some customers appreciated the friendly atmosphere and play areas for children, others noted disruptive behavior from staff and patrons.
  • LL
    Libra84
    6 days ago
    1.0
    This place is horrible. They don't clean nothing. You ask them to clean a table for you and they ignore you. I had to ask 5 times abs for ignored all 5 times. Then when I got mad they listened. So sorry you don't know how to use a rag and cleaner abs to our your phone away for the 5 min it takes to clean.
  • LS
    Lisa Spano
    Feb 20, 2026
    1.0
    If you want a Frappe on the way to work in the mornings don’t waste your time, they never have their machine up and running. Starbucks make cost a little more, but at least I won’t waste my time sitting in the drive too only to hear. Sorry we don’t have that this morning at least three days a week.
  • LL
    L
    Feb 18, 2026
    1.0
    This is the worst McDonald's I've been to and I'm not going back . . . ever! The two times prior to today the employees were rude and the order was wrong. "Lite Ice" means just that not a cup full of ice. "No Meat" means just that . . . oh, and don't argue with the customer about it when you do it wrong. Today I ordered a large coffee and was trying to find something on the menu to go with it when I heard the girl's breath in the microphone as she was trying to conceal her laughing. I asked her what was so funny and she went completely silent. I was so disgusted and drove off. It's blatantly obvious that this location is run by immature employees with no supervision. If you want to be insulted and eat subpar food, by all means go here. If not, there are many other locations that represent the brand name in high form.
  • AB
    Amy Baker
    Feb 15, 2026
    1.0
    The lady who seemed to be in charge was beyond rude. We brought our kids for lunch and to play. We waited over 20 mins for our food and were scolded when we asked if it would be ready soon. Our happy meals had no fries which irritated her and then I asked for a cup of water and she told me it was out of order. We will never go back this this McDonald’s again. No “fast” food or customer service skills.
  • JO
    James Not ond
    Feb 14, 2026
    2.0
    Considered 5 stars for atmosphere because restrooms are not locked but when I mentioned to a customer how glad I was they have chargers was informed they plan to get rid of them when they remodel. Left bank card in the car so hope they don't cry loitering. Hamburger places started as hang outs myth or fact-- now some have get out signs at half hour mark. Mc Donald's Commercecity &Jack in the box Broomfield two such rude locations I try to avoid. So sad when companies like MC Donald's go down hill store post 5:00 open but doors not unlocked until 5:11 last time I ate here they failed to serve the food warm. Use to buy token item and socialize in Windsor mc Donald's and then they switched to Dunkin donuts wonder is group got called out for loitering. Perhaps it is society going downhill? The others were retired I just went sometimes on my Friday when I was working nightshift. Might return with bank card if I get phone charged before they cry loitering. I do have a free hamburger on this phone if it hasn't expired 1600 points. If it weren't for the app which is a form of gambling this place won't be worth it at all. Other than to use the restroom. And that's the main reason they earn Stars sounds like I'm lucky I'm going to be able to charge my phone here at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Arvada, CO?

This McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

During what hours does the drive-thru service operate?

The drive-thru is available daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it operates until midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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