McDonald's

3.1
2121 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5235 N Wadsworth, Arvada, CO
80002, United States

Hours

Reviews

3.1
2,121 reviews
5 stars
583
4 stars
388
3 stars
399
2 stars
201
1 star
550

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, undercooked, or stale food, with specific complaints about fries and burgers.

Cleanliness

While some customers noted cleanliness, others reported dirty kiosks and dining areas, indicating inconsistency in maintenance.

Mobile Ordering Problems

Frequent issues with mobile orders not being ready or incorrect, causing significant delays and customer frustration.

Staff Friendliness

A few employees were praised for their friendliness and helpfulness, but overall staff performance was criticized.
  • AA
    Anniematrix
    Jan 3, 2026
    2.0
    The driver thou person has us hold a few different time before we could order the need us to report 3 time what we were order and got the drink wrong
  • JM
    J Marie
    Dec 28, 2025
    1.0
    Came for breakfast early in the morning there was waited in line for 10 minutes they told me they ain’t selling anything besides burritos and hot cakes ? I just don’t see how hard it is to warm up some bread and slap some sausage and cheese on it . Smh 🤦🏻‍♀️ get it together people
  • JY
    Jessica Younkerman
    Dec 22, 2025
    1.0
    The women I see who make the food at the 2nd window are super nice and great at their job. But today the woman that was working the drive through speaker was super rude to me. She interrupted me telling her my order and told me she was going to charge me extra when I never got anything extra. I ordered a sugar free vanilla coffee in the app, -no syrup, -no cream, and then asked at the window for half the amount of syrup they usually put in and to give me the cream on the side. (They usually do 6 pumps. I just wanted 3. The app only lets you change it to none or extra) I asked what extra she was charging me for and she said: “The syrup” I explained that the drink I paid for comes with syrup. I still paid full price, I just wanted less than 6 pumps of syrup. I order it black so they don't have to remake the whole drink if they finish it before I tell them. She went silent for a min and I waited. Then she, super passive aggressively said: “Yeah, If you're done you can pull forward”. I work 12 hour shifts and this is on my way to work, and now I feel like I can't go back because I don't want to keep having issues. I don't know what to do.
  • JC
    Jo C
    Dec 18, 2025
    1.0
    The drive through line was too long so we went inside to order. Nope, they only allowed inside ordering by kiosk only. Ewww, that thing is disgustingly filthy and gross. Plus it takes twice the amount of my time than an employee using they're machine. I don't want to do their job. They don't want customers. Chick- fil -a is across the street. They instantly waited on us, had the food out fast, accurate, and it was delicious.
  • PN
    P Navarro
    Dec 7, 2025
    1.0
    I would choose a different McDonald’s if possible, Manager on duty the night of 12/7/25 was rude and not helpful, he didn’t offer any refund and wouldn’t take the Grinch meal back after not having the main seasoning that makes the meal different in the first place. I didn’t want to pay extra for a plain 10 piece nugget. They sold me a meal on the app that specifically said it would have the dill pickle seasoning and failed to deliver it or take it back/ refund. Also during the monopoly promotion this particular restaurant didn’t give out the requisite monopoly pieces it was supposed to. Only had this issue at this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Arvada, CO is open daily from 5:00 AM to 9:00 PM.

Is the drive-through open later than the dine-in service?

Yes, the drive-through is open daily from 5:00 AM to midnight, which is later than the inside dining hours that end at 9:00 PM.