McDonald's

3.1
1079 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14825 West 64th Avenue, Arvada, CO
80007, United States

Hours

Reviews

3.1
1,079 reviews
5 stars
314
4 stars
195
3 stars
188
2 stars
95
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes for orders, which undermines the fast food experience.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Many customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, contributing to a negative dining experience.

Management Issues

Several customers noted poor management practices, including lack of responsiveness to complaints and inadequate staff training.
  • JS
    John Smith
    Nov 10, 2025
    1.0
    This is the worst Mcdonalds I have ever been to. I don’t understand how MCD corporate allows one of its franchises to operate like this. The employees are rude. They get the order wrong most of the time. Even during slow hours, it still takes forever to receive your order. This location needs new ownership, and a complete culture overhaul.
  • JL
    John Loudermilk
    Nov 2, 2025
    1.0
    I ordered through the app because it advertises to be able to Maxx your chances for the limited time Monopoly offer. I received none of that. I customized my burgers and they did NOT do that. I was lucky enough to get the piece of paper on the outside of my burger saying that it was though. I then ending up having to wait an additional 6 minutes at the counter waiting for my order after putting it in 10 minutes earlier. It was good to see that UBER orders went out before mine, and I came to pick my own order up. Customer service needs serious help at this location. Constant cleaning of the the tables would be appreciated. I had to sit at a dirty table to try to eat my food.
  • BG
    Benjamin Greco
    Oct 30, 2025
    1.0
    Defeats the purpose of an online order when they make you wait an additional 20-25 minutes for 3 chicken sandwichs
  • BB
    Brandyn Beard
    Oct 29, 2025
    1.0
    I’m inside right now writing this review and I’ve been here for half an hour. I received my “meal” 20 min after ordering only to receive cold stale fries. My burger was missing all the add ons so I had to send it back. When I leave I will have been here for 45 min… stay away from here.
  • CP
    Cody Potter
    Oct 21, 2025
    1.0
    I never write reviews, but here we go. This location always takes forever - I usually place my order before I leave my house (I live about 7 minutes away), then when I get there I still end up having to wait 10 minutes or more in the lobby for my order. I come here a lot and it happens literally every time.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Arvada, CO?

McDonald's in Arvada, CO is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-through hours at McDonald's Arvada location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 5:00 AM to midnight.