Service Speed
Many customers reported long wait times for delivery, with some orders taking over an hour, contradicting the 'freaky fast' promise.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and poor communication regarding order status.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their sandwiches while others reported stale bread and incorrect ingredients.
Management Issues
Several reviews mentioned poor management responses to complaints, with some customers feeling dismissed or unvalued.