Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.
Staff Friendliness
The staff received positive feedback for being friendly and personable, with several customers highlighting individual employees for their excellent service.
Order Accuracy
There were multiple complaints about incorrect orders and drinks not being made as requested, causing dissatisfaction among customers.
Drink Quality
While many enjoyed the coffee and drink options, some customers noted inconsistencies in drink quality and preparation.
ML
Maria Luna
4 days ago
2.0
I usually have good experiences at this Dutch bros but the girl with red hair and glasses last time I went was pretty rude. She had an attitude the second she started taking my order but everyone has bad days so I tried to brush it off. But the weird judgy looks were really unnecessary especially considering I didn’t even order anything crazy. As someone working in customer service I know sometimes you don’t feel up to the smiley service and that’s human, but at least remain neutral/monotone and not straight up rude. Best part was her just scanning my payment and immediately walking away without saying a single word. Almost felt like I had done something extremely horrible to her until I saw her do the exact same to the car behind me. Had the same attitude at the window as well as she kept her back to me up until the second she quickly handed me my drinks. Just left me a really unpleasant feeling, really hope she doesn’t always have this attitude whenever she’s taking orders, she makes people feel bad.
VV
Vermel
Dec 31, 2025
5.0
Quick and efficient, they brought my order that I placed ahead of time to my car and there was enough space to get out of line. The parking lot is a little confusing.
JC
Jana Childress
Dec 30, 2025
5.0
Excellent Americano!
SO
Samantha Ortiz
Dec 16, 2025
1.0
I went to Dutch bros today and tried their Iced lavender matcha and it was truly such a bad drink. Why was it sour? Don’t think I’ll be back and I’d try something else if you do.
BG
Bonnie Gagnon
Dec 10, 2025
5.0
Super nice staff at this Dutch Bros location. Drinks were well made. We had the Cocomo Freeze and strawberry shake. So delicious!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee is known for its killer coffees, epic drinks, and fun-loving Broistas, providing positive energy and making a difference through giveback campaigns and local charity events.
What are the operating hours for Dutch Bros Coffee at 5385 W 80th Ave, Arvada?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery service?
No, Dutch Bros Coffee does not offer delivery. Third-party services may deliver, but they recommend visiting the store for the best quality and experience.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for acceptance of personal checks.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, Broistas are happy to customize any drink to your liking.
Do Dutch Bros Coffee locations have phone numbers for placing orders?
No, shops do not have phones as they prefer face-to-face interaction at the window.
What nearby fast food restaurants can I visit along with Dutch Bros Coffee?
You can visit Taco Bell and Burger King, both fast food restaurants located near Dutch Bros Coffee for convenient meal options.
Are there nearby grocery or fuel options around Dutch Bros Coffee?
Yes, King Soopers supermarket and King Soopers Fuel Center gas station are nearby, making it convenient to shop or refuel before or after your coffee visit.
What local services or amenities are close to Dutch Bros Coffee?
Nearby services include minuteKEY locksmith, Beltone Hearing Care Center, PetWellClinic, and ecoATM, offering useful services you can access when visiting Dutch Bros Coffee.