Dutch Bros Coffee

4.2
372 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
5385 W 80th Ave, Arvada, CO
80003, United States

Hours

Reviews

4.2
372 reviews
5 stars
252
4 stars
40
3 stars
24
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are inconsistent, with some praising friendly service while others report rudeness and poor attitudes.

Speed of Service

Many customers express frustration with long wait times in the drive-thru, often exceeding 20 minutes, impacting their overall experience.

Drink Quality

Feedback on drink quality is mixed; while some enjoy the flavors, others report issues with incorrect orders and overly sweet drinks.

Staff Training

There are concerns about staff training and efficiency, with reports of inexperienced employees leading to mistakes and slow service.

Overall Enjoyment

Despite the issues, many customers still express a love for Dutch Bros, citing good coffee and a fun atmosphere.
  • LJ
    Lemon Jelly
    Nov 16, 2025
    1.0
    Regularly make drinks incorrectly. And constantly backed up because the employees are incompetent
  • QW
    Quinn Allie Wixx
    Nov 14, 2025
    5.0
    They always make everything perfectly! Sailor is the best 🩷🩷
  • SS
    Stellasweet
    Oct 30, 2025
    1.0
    Today, I went to get myself and my mom a drink. Apparently when paying for a large hot latte, you will NOT receive the full amount. Some of the employees are not very kind at all, but I have noticed the night crew is typically a lot kinder. (I don’t think the time of day matters too much since I’ve seen the same employee work morning and nights). This is just really disappointing because I frequent this location. This is not the first time something like this has happened though which is why I am giving it such a poor rating. Photo is of my mom showing me how much I was ripped off.
  • AM
    Amanda Mac
    Oct 27, 2025
    2.0
    I guess it depends on who works because I've never had a problem with the other night crew. I go tonwork after getting coffee at 1030 and it never has tasted this bad but the last 3 or 4 times I order something ans it tastes horrible or like hazelnut. The new staff is also just clueless on customer service.
  • LK
    Luke Korobko
    Oct 26, 2025
    1.0
    This place needs more employees or hours. Waiting 25 mins in a drive thru for a coffee is insane. Don’t get me wrong I wish I could cancel it and drive away, but unfortunately it was an “Order ahead” option and once you’re in the lane you’re stuck there forever. I don’t blame anyone at that coffee shop, just didn’t want this coffee that bad to wait for almost half hour.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!