Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Speed of Service
Many customers express frustration with the slow drive-thru service, often waiting 20-30 minutes or more.
Order Accuracy
There are frequent complaints about incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.
Staff Friendliness
While some reviews highlight exceptional staff and friendly service, others note a decline in staff attitude and engagement.
Overall Experience
Overall, customers appreciate the coffee quality but are increasingly frustrated with the service issues, leading to a decline in visits.
AS
Ashley Samarchuk
6 days ago
2.0
This location is really in a terrible spot. Putting it right next to the gas station with no clear spot for the line and it gets messy and dangerous. And waiting 25 minutes in the drive through for two drinks is crazy. The employees are extremely friendly, they just seem overwhelmed
JL
Jennifer Lawler
Nov 28, 2025
1.0
I frequent this location at least 3 times a week. Today I had went, ordered 5 drinks and the employee who was working the window was incredibly rude. I get it was busy because it was the day after a holiday and a merch drop but the attitude was unnecessary. I had just asked a simple question and for the employee to snap and be rude is unacceptable. Will not come here again
GF
Gabriella Fuentes
Nov 26, 2025
5.0
Very friendly staff and always gets my order right!
QW
Quinn Allie Wixx
Nov 14, 2025
5.0
They always make everything perfectly! Sailor is the best 🩷🩷
SS
Stellasweet
Oct 30, 2025
1.0
Today, I went to get myself and my mom a drink. Apparently when paying for a large hot latte, you will NOT receive the full amount. Some of the employees are not very kind at all, but I have noticed the night crew is typically a lot kinder. (I don’t think the time of day matters too much since I’ve seen the same employee work morning and nights). This is just really disappointing because I frequent this location. This is not the first time something like this has happened though which is why I am giving it such a poor rating. Photo is of my mom showing me how much I was ripped off.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What is Dutch Bros Coffee known for?
Dutch Bros Coffee is known for its killer coffees, epic drinks, and fun-loving Broistas, providing positive energy and making a difference through giveback campaigns and local charity events.
What are the operating hours for Dutch Bros Coffee at 5385 W 80th Ave, Arvada?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery service?
No, Dutch Bros Coffee does not offer delivery. Third-party services may deliver, but they recommend visiting the store for the best quality and experience.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for acceptance of personal checks.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, Broistas are happy to customize any drink to your liking.
Do Dutch Bros Coffee locations have phone numbers for placing orders?
No, shops do not have phones as they prefer face-to-face interaction at the window.
What nearby fast food restaurants can I visit along with Dutch Bros Coffee?
You can visit Taco Bell and Burger King, both fast food restaurants located near Dutch Bros Coffee for convenient meal options.
Are there nearby grocery or fuel options around Dutch Bros Coffee?
Yes, King Soopers supermarket and King Soopers Fuel Center gas station are nearby, making it convenient to shop or refuel before or after your coffee visit.
What local services or amenities are close to Dutch Bros Coffee?
Nearby services include minuteKEY locksmith, Beltone Hearing Care Center, PetWellClinic, and ecoATM, offering useful services you can access when visiting Dutch Bros Coffee.