Dutch Bros Coffee

4.2
374 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
5385 W 80th Ave, Arvada, CO
80003, United States

Hours

Reviews

4.2
374 reviews
5 stars
253
4 stars
40
3 stars
24
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Speed of Service

Many customers express frustration with the slow drive-thru service, often waiting 20-30 minutes or more.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.

Staff Friendliness

While some reviews highlight exceptional staff and friendly service, others note a decline in staff attitude and engagement.

Overall Experience

Overall, customers appreciate the coffee quality but are increasingly frustrated with the service issues, leading to a decline in visits.
  • AS
    Ashley Samarchuk
    6 days ago
    2.0
    This location is really in a terrible spot. Putting it right next to the gas station with no clear spot for the line and it gets messy and dangerous. And waiting 25 minutes in the drive through for two drinks is crazy. The employees are extremely friendly, they just seem overwhelmed
  • JL
    Jennifer Lawler
    Nov 28, 2025
    1.0
    I frequent this location at least 3 times a week. Today I had went, ordered 5 drinks and the employee who was working the window was incredibly rude. I get it was busy because it was the day after a holiday and a merch drop but the attitude was unnecessary. I had just asked a simple question and for the employee to snap and be rude is unacceptable. Will not come here again
  • GF
    Gabriella Fuentes
    Nov 26, 2025
    5.0
    Very friendly staff and always gets my order right!
  • QW
    Quinn Allie Wixx
    Nov 14, 2025
    5.0
    They always make everything perfectly! Sailor is the best 🩷🩷
  • SS
    Stellasweet
    Oct 30, 2025
    1.0
    Today, I went to get myself and my mom a drink. Apparently when paying for a large hot latte, you will NOT receive the full amount. Some of the employees are not very kind at all, but I have noticed the night crew is typically a lot kinder. (I don’t think the time of day matters too much since I’ve seen the same employee work morning and nights). This is just really disappointing because I frequent this location. This is not the first time something like this has happened though which is why I am giving it such a poor rating. Photo is of my mom showing me how much I was ripped off.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!