Dairy Queen Grill & Chill

3.4
766 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
7580 W 64th Ave, Arvada, CO
80003-4412, United States

Hours

Reviews

3.4
766 reviews
5 stars
278
4 stars
171
3 stars
92
2 stars
58
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, long wait times, and unprofessional behavior.

Food Quality

Mixed feedback on food quality; while some enjoyed the ice cream, others reported issues with melted items and poorly prepared warm food.

Cleanliness

Several customers noted unsanitary conditions, including dirty uniforms and unclean work areas, contributing to a negative dining experience.

Affordability

Some customers found the prices to be high, especially for the quality of food received, while others appreciated the affordability of certain menu items.
  • KC
    Kenneth Cox
    6 days ago
    1.0
    I was all around disappointed,not one thing was edible,worst part is the cost.i was so disappointed I didn't even return fir a refund or exchange
  • RZ
    Rina Zuniga
    Jan 3, 2026
    1.0
    Food was half assed service she literally said if I have to make 1 more chicken basket I’m gonna blow this establishment up atmosphere was tense and walking on egg shells
  • LT
    Lisa T
    Jan 3, 2026
    1.0
    I've been coming here since high school....50 years ago. Always a great burger, onion rings, etc.. Kids usually friendly, helpful. Not the past year in the evening. I ordered $37 worth of food at 8ish going thru drive-thru. I could hear over the intercom somebody yelling in the background. I thought ohh....maybe they're closing. I get up to the window and the girl cook glared at me....lol. Really...lol Then she came to give me my order, very rudely. Sat in parking lot to eat a cold cheeseburger, luke warm fries. The only thing hot was the onion rings. Food is toooooo expensive to be served cold, with a hot attitude. I called and asked to talk with the manager. She said I'm the manager. I explained the above and told her she needs to find another job because customer service is obviously not for her. You'll lose business with that attitude.
  • JC
    John and Jennifer Carrigan
    Jan 3, 2026
    2.0
    So tonight was interesting... went to this DQ location at approximately 9:50 PM. When we pulled up to the drive thru, the kid running the intercom stated that they were closed, but to come back tomorrow as they are "open 10:30 AM to 11:00 PM daily." When I questioned why they were closed if their hours are until 11:00 PM (remember it was not even 10 yet) I was told again that they are closed. I pulled around to the lobby to find it open and other customers going in. (I was able to place my order there.) I found out that the person running the drive thru (skinny young Hispanic male with a mustache) was the same one who was sitting in the parking lot a few weeks ago "flipping off" the cars that were pulling in to order. Honestly, these experiences are quite off-putting.
  • CH
    Christian Hammersmith
    Dec 6, 2025
    1.0
    Ridiculously slow. Sat in line for 20 minutes waiting for our blizzards watching The employees stand around and talk to each other while one worked. Then when we got our blizzard, they were half melted. Do better.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and drinks does Dairy Queen Grill & Chill in Arvada offer?

They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Arvada?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.