Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.4
758 reviews
5 stars
278
4 stars
169
3 stars
90
2 stars
57
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with melted ice cream and poorly prepared food.
Cleanliness
Concerns raised about cleanliness and employee appearance, with reports of dirty uniforms and unsanitary conditions.
Speed of Service
Service speed is often criticized, with many customers experiencing long wait times for their orders.
- M3Magikman 362 days ago3.0I'm giving a couple stars because the service and the ice cream were great as usual but I decided to try some warm food today and it just not worth the money, I did not finish my chicken strips. The best way I can describe it was there is no love in the warm food.
- DWDerek Wright3 days ago1.0TERRIBLE CUSTOMER SERVICE!! I had one of the worst experiences ever at this Dairy Queen. When I walked in, the entire crew— don’t have names but a bigger lady with curly ish hair, a tall darker boy and asian girl—aside from one employee working the front counter—was hanging out in the back, laughing and listening to completely inappropriate music. It was so unprofessional and honestly embarrassing for a business. Meanwhile, the poor girl up front was making every order by herself, and the ticket times were hitting ten minutes because no one was helping her. The employees in the back kept ignoring customers, acted like they couldn’t be bothered to do their jobs, and even giving dirty looks. Their attitude was rude, dismissive, and totally unacceptable for people who are supposed to be providing customer service. If this is how the place is being run, it seriously needs new management or a full staff retraining. If I could give zero stars I would, I won’t be coming back anytime soon.
- AAAutumn3 days ago1.0The customer service is terrible. The women working tonight and men were absolutely rude and side eyeing me and the women I was with. I will not be back. They also walked out on us to the back when we were trying to order.
- AWAndrew WilliamsNov 13, 20255.0Stopped for some ice cream. Went inside. Inside was okay, it’s a Dairy Queen. The staff at the front counter was on point. Curious and friendly. Left a memorable impression of positivity.
- GSGrahm SkiNov 5, 20254.0The beautiful woman helping us with our order was absolutely awesome she's able to help us understand the menu and even figured out a good alternative for my pup to have an ice cream too kind of wish I would have asked her for her number LoL 😉
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and drinks does Dairy Queen Grill & Chill in Arvada offer?
They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Arvada?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Friday and Saturday.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, they offer boosters seats, high chairs, seating, restrooms, and are wheelchair accessible, making it family-friendly and good for kids.
Can I order food ahead of time at this Dairy Queen location?
Yes, mobile ordering and rewards are available, and you can order ahead for pickup via their website.
Is there a drive-thru service at Dairy Queen Grill & Chill in Arvada?
Yes, this location has a drive-thru available for convenient ordering and pickup.
Are there any promotions or deals available at Dairy Queen Grill & Chill?
They encourage customers to download their app for exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill in Arvada located?
It is located at 7580 W 64th Ave, Arvada, CO 80003-4412, USA.
What nearby attractions could I visit before or after dining at Dairy Queen Grill & Chill?
Visitors might enjoy nearby attractions such as Another Round Disc Golf and Tap Room and Conundrum Escape Rooms for fun recreational activities.
Are there fitness or wellness centers near Dairy Queen Grill & Chill in Arvada?
Yes, Palangi Fitness gym and beauty salons like The Hair Ninja and Flawless Skin Studio are nearby if you want to combine a meal with fitness or self-care.
What local services are available near Dairy Queen Grill & Chill in Arvada for shopping or essentials?
Nearby you can find stores such as Sultan International Market for beverages, Hill Top Liquor for drinks, and A New Spin Bike Recyclery for community shopping needs.