Service Issues
Many customers reported long wait times, incorrect orders, and poor service from staff, often citing a lack of management oversight.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items, including burgers and blizzards.
Cleanliness
A significant number of customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and overflowing trash.
Staff Behavior
Feedback indicated that staff were often unprofessional, with reports of employees being rude, distracted, or unkempt.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream quality and friendly service from individual staff members.