Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.5
(460 reviews)

Business Details

11631 W 64th Ave, Arvada, CO
80004-4312, United States
(303) 424-4101
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11631 W 64th Ave, Arvada, CO
80004-4312, United States

Hours

Reviews

3.5
460 reviews
5 stars
175
4 stars
95
3 stars
61
2 stars
39
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor service from staff, often citing a lack of management oversight.

Food Quality

Numerous reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items, including burgers and blizzards.

Cleanliness

A significant number of customers noted unsanitary conditions in the dining area and kitchen, with dirty tables and overflowing trash.

Staff Behavior

Feedback indicated that staff were often unprofessional, with reports of employees being rude, distracted, or unkempt.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream quality and friendly service from individual staff members.
  • JM
    Jade Maestas
    2 days ago
    4.0
    Food is great so is the ice cream. A little on the unfriendly side for most of the employees. Told one your ladies that I needed my blizzards and she said okay, and turned around. She started making all item s except for ours. I had to ask another young lady to help me. Another note is one of your team members also a young lady long black braided hair working the window is dressed quite unprofessionally for the job. Her shirt is longer than her shorts. Idk what job besides hooter and twins peaks that allows their staff to dress in such revealing clothing. That needs to be addressed especially for her safety in the work environment. What happens if anything hot splashes her legs? Certainly not protective clothing from grease burns.
  • KE
    Kevin Eassa
    Feb 10, 2026
    1.0
    Order on Uber Eats and our very simple order was completely wrong. Just got overpriced vanilla ice cream instead of the blizzards we ordered
  • TP
    Theresa Payne
    Feb 5, 2026
    1.0
    Carmel is clumpy and burnt. Absolutely nasty. This location the staff is always short and rude
  • HC
    Heavenly De La Cruz
    Jan 28, 2026
    1.0
    Just got back a couple of minutes ago from this location. I had just come home from an 12.5 hr shift and was so exhausted and starving. Me and my boyfriend ordered 2 chicken strip baskets, ice cream and a drink. First, we were told to wait for fresh food and then only received our chicken baskets. Not to mention they were missing all of our toast (2 pieces per basket), all our ice cream AND our drink. So we go back. Well, they gave us everything except toast so we had to wait again. We only received one slice so we had to wait for more. We pulled off and after checking, we were still missing a piece of toast. My ranch that I ordered also was missing and I was given gravy instead…the people were nice but the mistakes were never ending. It turned a quick 6 minute trip into a 15. I was very disappointed because I wanted something quick, easy and stress free after a very long and tiring day. Nice staff, horrid service.
  • FM
    Franklin Marquez
    Dec 18, 2025
    1.0
    We made a special trip to Dairy Queen this evening to get the season special, Sugar Cookie Blizzard. We ordered and got to the window only to find out that they were out of the ingredients to make the dessert. We were told that they have been out of the frosting for weeks now. If this is the case, take it off of the menu and stop advertising it if orders cannot be fulfilled. We are actually really disappointed because this is not the first time we have gone to this location to only turn back around and head home empty handed.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: