Dairy Queen Grill & Chill

3.5
455 reviews
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Business Details

11631 W 64th Ave, Arvada, CO
80004-4312, United States
(303) 424-4101
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
11631 W 64th Ave, Arvada, CO
80004-4312, United States

Hours

Reviews

3.5
455 reviews
5 stars
174
4 stars
94
3 stars
61
2 stars
39
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale fries, undercooked burgers, and improperly prepared blizzards.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and overall lack of cleanliness in the dining area.

Service Issues

Customers frequently mentioned slow service, incorrect orders, and unprofessional behavior from staff, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream quality and friendly service from individual staff members.
  • FM
    Franklin Marquez
    Dec 18, 2025
    1.0
    We made a special trip to Dairy Queen this evening to get the season special, Sugar Cookie Blizzard. We ordered and got to the window only to find out that they were out of the ingredients to make the dessert. We were told that they have been out of the frosting for weeks now. If this is the case, take it off of the menu and stop advertising it if orders cannot be fulfilled. We are actually really disappointed because this is not the first time we have gone to this location to only turn back around and head home empty handed.
  • CC
    Chris Christensen
    Dec 10, 2025
    5.0
    Good ice cream
  • SP
    S Pace
    Nov 5, 2025
    2.0
    My granddaughter and I bought 2 of the #1 burgers through the drive-thru window. Our burgers were not fresh and the fries were stale like they'd been sitting for a while. The lettuce on both burgers was brown. Paid $22 + for a poor lunch. Young man at the window was very nice, but food not so much. I called corporate the same day and have yet to receive a call this was over a week ago. I guess Culver's will be getting our business from here on out if this is how Dairy Queen treats their customers. Would like to post a picture of the brown lettuce on top of the burgers but there's nowhere to do that here.
  • JJ
    Jesse
    Oct 16, 2025
    1.0
    I just ordered Dairy Queen from this location and got one of the most unedible chicken sandwiches I’ve ever seen. They didn’t even use a real chicken patty, just two small overcooked tenders thrown on a bun. It looked like the whole thing was microwaved because the lettuce and tomato were scalding hot and the bun was soggy. The fries were just as bad and completely limp. I go to Dairy Queen all the time back home in Kentucky, and I honestly don’t know how this place is even selling food like this.
  • RR
    Robert Renter
    Oct 16, 2025
    3.0
    Good ice cream Messy atmosphere, seating area not clean, it's noisy, and staff is not friendly. I do not recommend eating inside. Use the drive thru only.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What is the address of Dairy Queen Grill & Chill in Arvada?

The Dairy Queen Grill & Chill is located at 11631 W 64th Ave, Arvada, CO 80004-4312.

What are the operating hours for Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open from 10:00 AM to 9:45 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:15 PM on Friday and Saturday.