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Arby's

3.8
(915 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7990 Wadsworth Blvd, Arvada, CO
80003, United States

Hours

Reviews

3.8
915 reviews
5 stars
406
4 stars
238
3 stars
112
2 stars
45
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with instances of rudeness and lack of attention from staff.

Food Quality

Many customers reported issues with food quality, including cold, soggy, or improperly prepared items.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including reports of a rat infestation near the trash area.

Mixed Experiences

While some customers praised the food and service, others had negative experiences, indicating inconsistency in performance.
  • SR
    Sativa Rubio
    2 days ago
    1.0
    Been in the drive thru for over 20 mins now smfh
  • TW
    todd wells
    Feb 24, 2026
    3.0
    A lot of time you ask for fresh food they still pass off old cold stuff.
  • KK
    Kent Knabe
    Feb 19, 2026
    1.0
    Out of the last six times there (once a week) I was only able to get the chicken sandwich in three meat in a box the first two times. They keep saying that they are out, don't know if it's on the food distributor or the manger not ordering enough.
  • AB
    Adam Burger
    Feb 1, 2026
    1.0
    Do not get the gyro. Worst gyro I've ever had. They also forgot my girlfriends jamocha shake and she won't shut up about. Bad job. Wholly unsatisfied. Atmosphere is ok.
  • EH
    Elly H
    Jan 5, 2026
    1.0
    i arrive and share that i placed an online order under “XYZXYX” (not listing my real name here). “what’s your LAST name?”. i say my name again. “NO your LAST name” and i say that is my last name. what?? i always in the app so there is no confusion over what order i am placing. simple, no? no. it’s not simple. arby’s at this location have managed to make the massive complexity of fulfilling an order an exercise in customer humiliation. my order of red ranch sauce (an offered choice on the online menu) must have angered someone as it was dripping from the bag when i opened it. napkins. no of course not. why would they add those? i pulled over after picking up my order to see if i had the sauces i requested. nope. swung back through the drive through and when i shared there was not marinara or horsey - the response was “ i know i put them in there” like i drive around ordering expensive fast food so i can hoard an extra packet of marinara sauce. that’s my evil plan in case you’re wondering how i plan to rule the condiment world and take down the arby supply of marinara. instead of saying “oh let me get your marinara” it turned into a debate over if i REALLY needed one. i was so flabbergasted at the thirteen ketchup in my box. of meat promo that i drove away before seeing the random beverage i received was NOT lemonade. holy be jeezus Arby’s i drive back to arby’s and walk into the lobby where i am completely ignored at the cashier area because it’s fun to have the chef/cook/line cook stare at me while i stand with a drink in my hand waiting. she blinks. probably responsible for the pool of red ranch in my vehicle and on my pants. the kid finally turns around after a few minutes and i said here’s my receipt — i’ve been back twice and now i have whatever this drink is. I asked if i could get the correct drink and while he’s filling the drink he said (a different kid than drive thru man) “i know i filled your drink right”. i gave it to the drive thru guy so you must have gotten it. no. sir. let’s change the argument from marinara to whether i lie about lemonade. OMG does anyone not defend whatever is happening and just fill the order properly? do yall think i drank or dumped out my lemonade and then came into arby’s to scam you with a fake cup of brown liquid? from where? why is this so complicated? this location is trash UNLIKE the delightful one near Broomfield airport where they are beyond professional. they should close this location down instead of running a roast beef circus with a bunch of arby clowns. 🤡 finally, my food was cold. it was awful. arby’s i’ve given you a few chances at this location but NEVER again. Lafayette and Broomfield are astonishingly good at customer service. you folks however deserve to close forever.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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