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Mr. Pickwick Pub Luzern

4.2
(2,563 reviews)

Business Details

Rathausquai 6, Luzern, LU
6004, Switzerland
+41414105927
http://www.pickwick.ch/en/our-pub/luzern

About

PubBurger JointBritish RestaurantIrish RestaurantBarSports BarKaraoke
Located in the old town on the banks of the river Reuss and overlooking the famous chapel bridge, Mr. Pickwick Pub offers a great selection of: beers on tap, great pub food, live sports and events.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • DebitAvailable
  • [Free/Paid] wi-fiAvailable

Location

Mr. Pickwick Pub Luzern
Rathausquai 6, Luzern, LU
6004, Switzerland

Hours

Monday11:45 AM - 11:00 PM
Tuesday11:45 AM - 11:30 PM
Wednesday11:45 AM - 11:30 PM
Thursday11:45 AM - 12:00 AM
Friday11:45 AM - 12:00 AM
Saturday11:45 AM - 12:00 AM
Sunday11:45 AM - 11:00 PM

Menu

7 menus · 237 items

Explore offerings from Mr. Pickwick Pub Luzern on Rathausquai 6 in Luzern, with popular mr. pickwick's special scottish whisky selection, mr. pickwick's platters, the nachos corner, and our homemade premium gourmet burger available at this location.

Mr. Pickwick's Special Scottish Whisky Selection

11 items

Food menu

27 items

Sam Weller's Food Blog

4 items

Mr. Pickwick's Gin Palace

10 items

Drinks menu

82 items

Drinks menu

78 items

Food menu

25 items

Reviews

4.2
2,563 reviews
5 stars
1,385
4 stars
749
3 stars
241
2 stars
60
1 star
128
  • NB
    nadia Bernard
    2 days ago
    3.0
    Cet établissement est également un hôtel idéalement situé. La plupart des chambres disposent d'un balcon avec vue sur la Reuss et le pont emblématique de Lucerne. Ne pas craindre le bruit nocturne le week-end.
  • TB
    Tom B.
    6 days ago
    1.0
    Sorry, aber das geht gar nicht. Wir sind hier in der Schweiz, und ok, wenn das Personal kein Deutsch versteht ist das ja mittlerweile normal. Aber Rosannas Englisch hat so eine derben Akzent dass ich einfach gar nichts verstanden habe. Und dann muss sie nicht angepisst sein wenn sie mir falschen Wein ausschenkt!
  • AZ
    Ayesha Zia
    Jul 15, 2026
    1.0
    We had an extremely disappointing experience at this restaurant because of one server's unacceptable behavior. The incident began when a bald, stocky, middle-aged server loudly berated a young child who appeared to have developmental delays and a language barrier. The child had simply pointed to the server and asked him to come take the order. Instead of responding professionally, the server raised his voice and said, "I am not your slave. You can't loudly call me." The child's mother immediately apologizd explaining the language barrier. The child smiled in a way that suggested he may not have understood the situation, yet the server continued, repeating, "It's not funny. I'm not your slave." The mother apologized again, but he showed no empathy or restraint. What made the situation even more troubling was that, after walking away, the server began complaining about the child to diners seated nearby. By that point, we had already experienced his rude attitude while placing our own order. We calmly told him that his behavior toward both our table and this family was inappropriate. Rather than listening to the feedback, he became even more confrontational. He brought race into the conversation, repeatedly insisted that he was "not a slave," and stormed away. Moments later, he returned and loudly confronted us again, accusing us of having a problem with him. We tried to explain that our concern was not about refusing service—it was about basic professionalism, speaking respectfully, and especially not yelling at a child. Unfortunately, he was unwilling to have a calm conversation. After that, the quality of the food and the atmosphere became irrelevant. The memory we left with was of a server shouting at a vulnerable child and then escalating the situation with paying customers who simply asked him to behave respectfully. We hope restaurant management takes this seriously. Looking through previous reviews, it appears that other customers have also reported concerns about customer service. We also noticed that management seems much more likely to respond to positive reviews than to serious complaints. We hope this review receives the same attention, because no family—especially one with a child who appeared to have developmental delays and communication challenges, should be treated this way.
  • HH
    Harold
    Jul 12, 2026
    5.0
    As a visitor from the U.S., Maria and the entire staff made this my favorite bar in Lucerne. Their attentiveness, warm hospitality, and genuine interactions with customers make this a place I will visit every time I'm in Lucerne. Highly recommended!
  • IH
    Ishfaq Halim
    Jul 7, 2026
    1.0
    Had to wait over 50 mins to get my order. I only ordered a small snack plate so not sure why it took them almost an hour to serve us. Worse part is you pay before getting the food so it felt like we were just stuck waiting. I asked to get a coke refill, thinking that maybe they can compensate for making us wait so long to give us a complimentary refill but nope, still charged me 7 CHF for that also. Terrible service and attitude from staff.

Frequently Asked Questions About Mr. Pickwick Pub Luzern

Kann man mit Euros zahlen?

Ja

Sind Kinder erlaubt?

Normalerweise mit Eltern, ja.

Brand Certified Facts from Mr. Pickwick Pub Luzern

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Certified July 26, 2026Yext Knowledge Graph
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