Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on food quality, with some customers finding it unsatisfactory and others enjoying specific items.
Customer Service
Customer service experiences vary widely; some report friendly and efficient service, while others describe rudeness and lack of professionalism.
Cleanliness
The restaurant is generally noted for cleanliness, though some customers reported dirty tables and restrooms.
Drive-Thru Experience
Drive-thru service is often slow, with complaints about long wait times and issues with order accuracy.
Play Area Issues
The play area has been frequently closed for cleaning, disappointing regular customers.
SD
Snail Dangerous
5 days ago
5.0
Denise in the drive thru is seriously the best person ever. Give her a raise! We need more people like her.
LL
Linda
Dec 23, 2025
5.0
It was nice at a pre lunch hour time in between 11 and noon. When nobody was there, it was nice. Best time to go after breakfast and before lunch or before dinner? And after lunch anyways, it was good. I was satisfied.
MP
Mark Pabst
Dec 18, 2025
3.0
One of the busier McD's at lunch time. Two days in a row there has been a line of cars to get through the drive thru. It takes about 10 minutes. Service is responsive, there are just a lot of customers.
LR
Laura Rodriguez
Dec 17, 2025
1.0
Did a mobile order pick up, got home and saw a false eyelash in my drink holder. Called the restaurant and the employee said “we don’t wear false eyelashes”. So disgusting, no refund 🤢
H3
H Fresh 36
Nov 28, 2025
1.0
I ordered an Egg & Cheese McMuffin with no meat, and the employee asked if I wanted it as a combo. I asked what comes with the combo, and they said hash browns and any drink. I asked if a cappuccino with an extra shot was included, and they said yes.
When I got to the payment window, suddenly the total was $11+ when the combo was supposed to be $7+. They told me it was more because the cappuccino and extra shot were “upgrades,” even though this was never mentioned. I said fine—just remove the hash browns and make it a simple egg & cheese with a cappuccino. It still ended up costing around $10.
After I left, I opened my order and found meat inside, even though I specifically ordered no meat. I had to drive all the way back.
When I told them the order was wrong, they offered to remake it. I explained I no longer wanted it and asked for a refund. The manager, Julian, then told me that to refund the sandwich, I had to return the drink as well, even though the mistake was on their side. I said they could keep the charge for the drink—just refund the wrong food. She refused and insisted I return everything, including the cappuccino I had already started drinking.
On top of that, because I paid with Apple Pay, they made me park and walk inside, adding even more inconvenience. No apology, no flexibility, no acknowledgment of their mistake.
Overall, this was a frustrating and unnecessary hassle. A manager should know how to handle a simple mistake with professionalism and common sense. Very disappointing experience.