Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Yucaipa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
747 reviews
5 stars
428
4 stars
173
3 stars
67
2 stars
23
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, although some reported inconsistencies in quality, such as old or poorly prepared chicken.
Service Experience
While many reviews highlighted friendly and efficient service, there were complaints about order accuracy and slow service during busy times.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy dining and prep areas.
Order Issues
Multiple customers reported missing items in their orders and difficulties reaching the restaurant by phone, indicating a need for better order management.
Pricing Concerns
Some customers expressed dissatisfaction with the value for money, citing high prices for small portions or missing items.
- NRNorene ReaganSep 24, 20255.0The food is good but the seats are uncomfortable
- JGJacqueline GarridoAug 31, 20254.0Me gusta la comida. Buen precio y esta rico. Buen servicio también.
- PHPhoebe HAug 22, 20253.0Delicious! Next time I hope they put fresh avocado.The staff seemed friendly.
- APAnn PerezAug 20, 20251.0We were trying to call the restaurant but it keeps going to a voicemail thats full. For order CHK 8910 picked up at 1827 august 20,2025 by doordash - driver Brooklyn, the FLan MP was missing, its either the store forgot it or the driver got hungry and ate it.
- ABanissa brianaAug 6, 20255.0I come here maybe once or twice a week and I absolutely love it best location by far! The employees are top notch also!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Yucaipa, CA?
El Pollo Loco in Yucaipa is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Yucaipa?
El Pollo Loco is located at 33478 Yucaipa Blvd, Yucaipa, CA 92399, USA.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I place an order for pickup or delivery through an app?
Yes, you can order via the El Pollo Loco app available on the Apple App Store, or use their online ordering at https://order.elpolloloco.com/menu/yucaipa-blvd-oak-glen-rd.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
Which banks are located near El Pollo Loco in Yucaipa?
Nearby banks include Bank of America and Chase, both with ATM services available, which can be convenient for customers needing cash before dining.
What other restaurants are close to El Pollo Loco?
Nearby restaurants include Panda Express, Wendy's, Carl's Jr., and 21 Sushi House Yucaipa, offering a variety of dining options for visitors to the area.
Are there any nearby shopping and service locations near El Pollo Loco?
Yes, Oak Glen Plaza shopping center, CVS Pharmacy, and a UPS Access Point location are close by, making it easy to combine errands with dining.