Customers frequently praised the burgers for being hot, fresh, and delicious, with many highlighting the flavor and quality of the ingredients.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing rude staff or incorrect orders, while others praised the friendly and attentive service.
Cleanliness
The restaurant is consistently described as clean and well-maintained, contributing positively to the overall dining experience.
Pricing Concerns
Some customers felt that the prices were high for the portion sizes and quality, leading to mixed feelings about value for money.
Delivery Experience
There were mixed reviews regarding delivery, with some customers reporting cold food and delays, while others noted improvements in delivery times.
SS
Steven Scott
Nov 11, 2025
5.0
Had the cajun burger. This place has the best burgers I have ever had from a fast food type place. They make it to order. The burger is very juicy and delicious.
JT
John Trnka
Nov 10, 2025
1.0
Store looks empty of all service items and phone is disconnected. Sad.
AM
Andrew Mather
Oct 25, 2025
5.0
Food was hot fresh and delicious
8C
87 Rock Crawler
Oct 11, 2025
4.0
Love there Burgers! But very disappointed. The first four or five times we ordered we went through DoorDash. And the food was hot. And delicious. And they kept prompting us to Susie the App. Which I finally did. The last four deliveries which have all been orders on the app. The food has been delivered cold and taken almost an hour to arrive. Fortunately, their burgers are so awesome they were good even cold. Last night the delivery driver tried to make excuses immediately upon entering my gate. When I got in the house, I was disappointed to find our food cold. We are not unfit or overweight by any means. But we order approximately 7 to 8 times a month lately. Very disappointed in the app. Will give it one more try tonight. Saturday, October 12.
Update 10-18-25; Wayback stepped up big time and made this right. The last few deliveries have been less than 15 minutes. And the food was hot and awesome. I love their burgers. And I’m so happy they resolved it. Planning on ordering again tonight.
JL
Jennifer Lewellen
Oct 6, 2025
1.0
Ordered for pickup. Got home and our sandwiches were not made to order. Missing ingredients that we had upcharges for. Our tator tots were still partially frozen. We called the store to provide feedback on our experience and the person who answered said “what do you want me to do about it.” Thank god for the air fryer I guess.