Customers frequently praised the burgers for being juicy, flavorful, and made to order, with many highlighting the Cajun burger and onion rings as standout items.
Service Issues
Several reviews noted inconsistent service, including untrained staff and rude behavior, which detracted from the overall experience.
Cleanliness
The restaurant was consistently described as clean and well-maintained, contributing positively to the dining atmosphere.
Delivery Concerns
Customers expressed frustration with delivery times and food temperature when using the app, although some noted improvements in recent orders.
Pricing
While many found the food quality justifies the price, some customers felt it was too expensive for a fast-casual dining experience.
SS
Steven Scott
Nov 11, 2025
5.0
Had the cajun burger. This place has the best burgers I have ever had from a fast food type place. They make it to order. The burger is very juicy and delicious.
JT
John Trnka
Nov 10, 2025
1.0
Store looks empty of all service items and phone is disconnected. Sad.
AM
Andrew Mather
Oct 25, 2025
5.0
Food was hot fresh and delicious
JG
Jonathan Guerrero
Oct 14, 2025
5.0
Everything about this place goes above and beyond
8C
87 Rock Crawler
Oct 11, 2025
4.0
Love there Burgers! But very disappointed. The first four or five times we ordered we went through DoorDash. And the food was hot. And delicious. And they kept prompting us to Susie the App. Which I finally did. The last four deliveries which have all been orders on the app. The food has been delivered cold and taken almost an hour to arrive. Fortunately, their burgers are so awesome they were good even cold. Last night the delivery driver tried to make excuses immediately upon entering my gate. When I got in the house, I was disappointed to find our food cold. We are not unfit or overweight by any means. But we order approximately 7 to 8 times a month lately. Very disappointed in the app. Will give it one more try tonight. Saturday, October 12.
Update 10-18-25; Wayback stepped up big time and made this right. The last few deliveries have been less than 15 minutes. And the food was hot and awesome. I love their burgers. And I’m so happy they resolved it. Planning on ordering again tonight.