McDonald's

Reviews

• KT

  Kendall Thomas

  Nov 12, 2025
  1.0
  I have never had to write a review before. I despise it. This has been an ongoing issue for me at this location. I have worked in customer service all my life and this location by far has the worst. It is absolutely ludicrous. Time is very important, and I don't think I am being unreasonable, because I have never had to write a review before until today. While the staff is always all smiles. I truly can't believe that they continuously drop the ball on me every time. The very first thing they will ask me going through the drive thru is "Hi, will you be using the mobile app?" The service was quicker when I didn't use the mobile app. I would at least get my 2 Double Cheeseburgers in timely fashion. Why are you going to ask me if I'm using the mobile app if you're just going to send me to the front of the store anyways. I might as well have just walked in. Not just one time, but several times. It has become so much of an issue that I will actually click on my phone saying that I am there 10 minutes prior to my arrival. Still, today after 10 minutes of saying I'm there. With no cars in the drive thru, I was told to pull around to the front for 2 Double cheeseburgers. I'm sure if you look in the McDonalds manual, it should take a max of 3 minutes to produce. Maybe if they were busy 10 minutes right? You would think, but no I will get sent to the front of the store and told to wait an additional 10 minutes. What happened to fast food? At this rate, I could have gone to Walmart bought a grill, set it up, and cooked my own double cheese burgers, and eaten them before they got me my double cheeseburgers. It's happened so many times that I joke with my girlfriend about it, she didn't believe. I told if it happened they were going to hear my wrath. She laughed, jokingly I called her as I'm going in to the drive thru after 10 minutes of saying I'm there of course. I had a glimpse of hope when the cashier told me, "She had that ready for me and my receipt would be at the first window" I got my receipt. I also received notice that I was the lucky winner who had wait. I've probably lost a full work week in the year that I've worked by this location just waiting on the world to change. Please fix it. It's not the ice cream machine, the drive thru and the mobile app should not be broken. Thank you. -The City of Yuba City.
• CV

  CALI Vibin

  Nov 6, 2025
  5.0
  Service is 50/50 and so is the food its worth the extra 5 mins to go to the stabler Ln location were the food and service is allways the best .
• OO

  Olivialovescats

  Nov 5, 2025
  2.0
  Was clean and ok service but i ordered the new deluxe bacon buffalo ranch McCrispy and got home to see they totally forgot the bacon and hardly gave me any sauce on it. Was my first time trying it so pretty disappointing
• JR

  Joyce Rowell

  Nov 1, 2025
  3.0
  Had order delivered, terrible food stale buns, cold fries worst food I've ever had from there
• TE

  Thinking Explosiv

  Oct 22, 2025
  1.0
  highschool kid doesnt repeat my order at the window and charges me for the person behind me. since it was on card he got his manager who said it would be refunded and made me pay for my order. after paying i sat and waited for 5 more minutes before the same highschool kid walks back up and starts repeating the car behind mines order. i told him i havent even recieved my food yet after paying and waiting. got home and theres missing food, and no sauce for my nuggets. few days later both charges go through and they say they cant do anything since i dont have the reciept for an order that wasnt mine. get it together.

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