Food Quality
Customers have noted a decline in food quality, with many reporting incorrect orders and inconsistent flavors.
Service Issues
Numerous reviews highlight poor customer service, including unfriendly staff, incorrect orders, and long wait times.
Pricing Concerns
Many customers feel that the prices have increased while the portion sizes and food quality have decreased.
Positive Experiences
Despite the negative feedback, some customers still praise the food and service, particularly enjoying specific items like burritos and tacos.
Cleanliness and Atmosphere
There are mixed reviews regarding cleanliness, with some customers mentioning unsanitary conditions.