Food Quality
Many customers noted a decline in food quality, with complaints about bland flavors, incorrect orders, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of attentiveness.
Value for Money
Several customers expressed concerns about rising prices and perceived reductions in portion sizes, leading to dissatisfaction with the overall value.
Positive Highlights
Despite the negative feedback, many customers praised specific menu items like the Garbage Burrito and street tacos, as well as the quick service during busy times.