Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Yorba Linda,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.4
336 reviews
5 stars
119
4 stars
77
3 stars
32
2 stars
22
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Felix and the managers Maria Grajeda and Maria Camarena for their outstanding service.
Food Quality
There were numerous complaints about the food being dry, overcooked, or not meeting expectations, with several customers expressing disappointment in the quality and portion sizes.
Cleanliness and Management
Feedback indicated issues with cleanliness and poor management, with reports of dirty conditions and staff being unprofessional or inattentive.
Order Accuracy
Several customers reported problems with incorrect orders, missing items, and inadequate responses to their concerns, leading to frustration.
Long Wait Times
Customers frequently mentioned long wait times in both the drive-thru and for food preparation, contributing to a negative dining experience.
- FMFlor MercadoDec 15, 20255.0Great customer service restaurant looks clean the food is good employees are very nice and they have a good attitude It’s my first time visiting this restaurant and I am so happy .
- MFMr_ Flight1586Dec 5, 20255.0Felix and the staff were amazing, great service and positive attitudes. I will return.
- EHElizabeth HernándezNov 30, 20255.0Felix nos dio muy buen servicio
- LHLionel HutzNov 30, 20255.0Staff was great and Felix was very helpful. Food was good.
- DJDalia De JesusNov 25, 20255.0La comida muy fresca y muy buen servicio 👌
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Yorba Linda?
El Pollo Loco is open Monday through Saturday from 10:00 AM to 9:30 PM, and on Sunday from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I order food from El Pollo Loco using their mobile app?
Yes, you can order food through the El Pollo Loco app, available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
What cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken dishes and handmade guacamole, salsas, and dressings.
Is there free Wi-Fi available at El Pollo Loco in Yorba Linda?
Yes, El Pollo Loco provides free Wi-Fi for its customers.
Where is El Pollo Loco located in Yorba Linda?
El Pollo Loco is located at 18402 Yorba Linda Blvd, Yorba Linda, CA 92886, USA.
Which nearby places can I visit before or after dining at El Pollo Loco?
Nearby places include Yorba Linda Dental Group and Orthodontics for dental and orthodontic care, Enchanted Therapeutic Massage Lounge for relaxation, and Inspirations Gift & Home for shopping.
Is there a bank close to El Pollo Loco for convenient transactions?
Yes, First Bank is located nearby, making it easy to handle any banking needs before or after your visit.
Are there other dining options near El Pollo Loco in Yorba Linda?
Yes, nearby dining options include Subway for sandwiches, Cafe Rio for Tex-Mex cuisine, and Que Vida Tacos for tacos.