Dunkin'

3.7
600 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Yorba Linda, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4858 Valley View Ave, Yorba Linda, CA
92886, United States

Hours

Reviews

3.7
600 reviews
5 stars
290
4 stars
123
3 stars
41
2 stars
38
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and a lack of greeting or acknowledgment from employees.

Food Quality

Many customers reported dissatisfaction with food quality, mentioning stale donuts, poorly made drinks, and incorrect orders.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty interiors and unsanitary conditions.

Operational Issues

Customers frequently experienced long wait times in both drive-thru and in-store, often due to understaffing and mismanagement.

Mixed Experiences

While some customers praised the coffee and donuts, many expressed disappointment, indicating a lack of consistency in product quality.
  • RC
    Roberta Carrera
    Dec 6, 2025
    1.0
    Terrible. Absolutely no Customer Service whatsoever. Stood there waiting at the counter while five different employees walked around, and nobody said a word to me. No welcome, no how can I help you, no have you been helped yet, No nothing. And I stood there with five other customers, and none of them were addressed either. Never going back.
  • AM
    Araceli Mireles
    Nov 13, 2025
    1.0
    No u guys being closed at 8pm when online it says 9pm
  • TO
    T O
    Nov 4, 2025
    1.0
    Every time we attempt this location we are always poorly handled. From the long nails in food service and passing of your order in the drive thru window like "here catch" on top of not being offered a bag just having 20 individual items passed to you and when you ask the eye roll and attitude from the window. The avocado "bacon" toast is never even toasted and has a few sprinkles of bacon and a spread of avocado. The feeling of rushed that takes an average of 10-15 mins in the drive thru you would think quality would be better. Just because you are in Yorba Linda do not take for granted that service and quality is absolutely expected but completely taken for granted by this location. I am writing to express my dissatisfaction with the service and food quality at your Yorba Linda location. Every visit to this particular branch has been a consistently negative experience. During my recent visits, I have observed several issues. In the drive-thru, I've noticed a lack of professionalism, including employees with long nails handling food, orders being passed in a dismissive manner, and a general reluctance to provide a bag for multiple items, often accompanied by an eye-roll and attitude when one is requested. Furthermore, the quality of the food has been subpar. Specifically, the avocado "bacon" toast has repeatedly been served untoasted, with minimal bacon and a sparse spread of avocado. Despite an average wait time of 10-15 minutes in the drive-thru, the quality does not reflect this wait. As customers in Yorba Linda, we expect a high standard of service and quality, which unfortunately seems to be entirely taken for granted at this location.
  • WC
    Weihua Cong
    Nov 4, 2025
    1.0
    Usually this place is lovely… but there were gnats EVERYWHERE. Employees are always nice. Please take care of the gnats guys 🥹
  • AA
    alex ano
    Oct 26, 2025
    2.0
    I have never sat in a drive through line that took this long in my entire life. There were only lik 3 cars in front of me and it took FOREVER!😭 are yall understaffed or something??💔

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Yorba Linda, CA?

Dunkin' in Yorba Linda is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.