Many customers reported poor customer service, including rudeness and lack of acknowledgment from staff.
Product Quality
While some customers enjoyed the smoothies and shakes, others complained about inconsistent taste and quality.
Wait Times
Numerous reviews mentioned excessively long wait times for orders, even during low traffic periods.
Staff Attitude
Several reviews highlighted a negative attitude among staff, with some employees appearing disinterested or unfriendly.
Overall Experience
Despite the issues, some customers praised the deliciousness of the products and the friendly service from specific employees.
MD
Marie D
Nov 10, 2025
5.0
This was my first time trying an açaí bowl from this place, and it was amazing! The açaí was perfectly blended — smooth, refreshing, and not too sweet. The fresh fruit on top was so vibrant and flavorful, and everything tasted super fresh and high quality.
The toppings added just the right amount of crunch and sweetness, and you can tell they really put care into how they prepare everything. The portion was perfect — filling but still light.
I can’t wait to go back and try more of their menu. Everything was truly delicious, and I’ll definitely be back!
GF
gianna franklin
Nov 4, 2025
1.0
If I could give zero stars I would! Their customer service is trash! You got them always on their phone, They don’t acknowledge when people walk up. They don’t say hello. You have to bang on the window in order for them to come even though they’re standing 1 foot away and ignore the fact that you’re there. then when they finally come to the window, they don’t say hello Or have basic customer service skills. I get the same thing every time and every time I come there is somebody new there and my drink taste different. Every time it taste worse. Isn’t there a recipe that the staff should be following in order to make the drinks? The wait times are absolutely ridiculous especially when there’s no one there it’s because all they do is talk and are on their phones. I ordered ahead one time and still had to wait 15 minutes for my drink when I got there! Absolutely ridiculous. Get rid of your staff who look like they all hate to be there and get new ones and teach basic customer service skills and manners. There were only two nice people I’ve ever encountered there. Everybody else has been terrible.
EB
Elnaz Bagheri
Oct 17, 2025
3.0
The girl over there seems to be angry all the time . I ordered a shake with extra whey protein and asked her to put the extra in a cup for me. She trashed the rest!
NS
Namya Sandal
Oct 8, 2025
5.0
Love smoothies
HS
Hooman Sepantamehr
Oct 3, 2025
4.0
I have been a regular customer for over a year and I love wake-me-up shake or whatever it is. The shakes are delicious except that they are more carbs (sugar and sweet) than protein.
I took a star off only because of their service. The girl working in the front (Asian, only mention to not be mistaken for anyone else) is often rude and not in a good mood. She interrupted me few times when I was trying to explain what I wanted and be like “yeah I know” without letting me finish.
What are the regular opening hours of Protini Bar?
Protini Bar is open Monday to Thursday from 8:00 AM to 10:30 PM, Friday and Saturday from 9:00 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Protini Bar offer delivery and in-store pickup options?
Yes, Protini Bar provides both in-store pickup and delivery services.
Can I order takeout from Protini Bar, and what are the takeout hours?
Yes, takeout is available during the same hours as regular hours: Monday to Thursday 8:00 AM - 10:30 PM, Friday and Saturday 9:00 AM - 10:30 PM, and Sunday 9:00 AM - 10:00 PM.
What types of cuisine and dining options does Protini Bar offer?
Protini Bar is a juice shop, açaí shop, health food restaurant, organic restaurant, vegetarian cafe and deli, vegan restaurant, gluten-free restaurant, family restaurant, and caterer.
Where is Protini Bar located?
Protini Bar is located at 6220 Topanga Canyon Blvd, Woodland Hills, CA 91367, United States.
What is the price range at Protini Bar?
Protini Bar has a moderate price range, indicated as 'TWO'.
What nearby outdoor and fitness facilities can I visit before or after visiting Protini Bar?
You can visit the nearby 24 Hour Fitness - Woodland Hills gym and swimming pool or shop for outdoor gear at REI before or after your visit to Protini Bar.
Are there any notable nearby restaurants where I can enjoy different dining experiences around Protini Bar?
Yes, nearby restaurants include Katsu-ya (sushi), Lucille's Smokehouse Bar-B-Que (barbecue), Saint & Second (American cuisine and bar), and Sweetfin (seafood and Japanese).
Where can I shop for shoes near Protini Bar?
Nearby shoe stores include Chacos, Saucony, and SOLDOUT LA, all close to Protini Bar.
Is it convenient to run errands like mailing packages near Protini Bar?
Yes, there is a UPS Access Point location nearby where you can handle courier and delivery services conveniently.