McDonald's

3.8
823 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23340 Ave San Luis, Woodland Hills, CA
91364, United States

Hours

Reviews

3.8
823 reviews
5 stars
410
4 stars
151
3 stars
97
2 stars
45
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items.

Staff Performance

While some reviews praised individual staff members for their friendliness and helpfulness, many others criticized the overall staff performance and management.

Cleanliness

Mixed reviews on cleanliness, with some customers noting clean dining areas while others reported dirty bathrooms and overall poor hygiene.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for fast food, feeling that the value did not match the cost.
  • PC
    Patrick Coy
    Dec 20, 2025
    1.0
    The degree of incompetence is impressive... 😡 Letting people order at the pickup window. Asking every customer at the window what they ordered. I specified I ordered a coffee only and was asked about four of the orders sitting there that weren't coffee. Then she tried to give me the wrong coffee.
  • SI
    Smart Investment
    Dec 19, 2025
    5.0
    Good location
  • FM
    Francisco Monroy
    Dec 17, 2025
    5.0
    Muy bien
  • LL
    LivingDeadGirl78
    Dec 10, 2025
    4.0
    Had an issue with some lady who parked in the handicap spot in front of establishment and walked all the way to the CVS located a good football field away. I have become inpatient these days when it comes to rude and entitled people.
  • AD
    Artemis D
    Nov 15, 2025
    1.0
    So busy talking smack they get orders wrong. It's my third time coming here and the second time they've messed up on an order. 2 out of 3 orders wrong. First order took them 25 min, they got the order wrong, I went to my car and checked, had to walk in and ask for them to correct the order. I ordered a breakfast sandwich and they gave me a bagel. When you ask for condiments they seem upset. Ask for 3 ketchups, you get 2. Ask for any other condiment, they go to the back and talk smack. Come back with crusty dirty condiments so that you won't ask again. Apparently mango pineapple smoothies are pink here and taste a lot like strawberry banana ones. 🤣 (see pic) If your location doesn't like honoring coupons/promos then why participate? I don't know if the employees talk smack about everyone but when you use a coupon they definitely do.

Frequently Asked Questions About McDonald's

What are McDonald's Woodland Hills' regular operating hours?

McDonald's Woodland Hills is open daily from 4:00 AM to 3:30 AM the next day.

Is McDonald's Woodland Hills open for delivery 24/7?

Yes, delivery is available 24 hours a day, seven days a week at McDonald's Woodland Hills.