McDonald's

3.8
814 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23340 Ave San Luis, Woodland Hills, CA
91364, United States

Hours

Reviews

3.8
814 reviews
5 stars
404
4 stars
148
3 stars
97
2 stars
46
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing quick service while others faced long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some staff receiving praise for friendliness and attentiveness, while others were criticized for being unhelpful or rude.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for fast food, feeling that the value did not match the cost.
  • AD
    Artemis D
    Nov 15, 2025
    1.0
    So busy talking smack they get orders wrong. It's my third time coming here and the second time they've messed up on an order. 2 out of 3 orders wrong. First order took them 25 min, they got the order wrong, I went to my car and checked, had to walk in and ask for them to correct the order. I ordered a breakfast sandwich and they gave me a bagel. When you ask for condiments they seem upset. Ask for 3 ketchups, you get 2. Ask for any other condiment, they go to the back and talk smack. Come back with crusty dirty condiments so that you won't ask again. Apparently mango pineapple smoothies are pink here and taste a lot like strawberry banana ones. 🤣 (see pic) If your location doesn't like honoring coupons/promos then why participate? I don't know if the employees talk smack about everyone but when you use a coupon they definitely do.
  • SK
    Simar Kaur
    Nov 12, 2025
    5.0
    Nicole here is lovely, made my night! They are lucky to have her
  • EJ
    ernie Johnson
    Nov 11, 2025
    5.0
    Fast friendly service 😀
  • BE
    Bill Elliott
    Oct 15, 2025
    5.0
    Pretty fast service
  • JL
    Josh Lunetta
    Sep 12, 2025
    5.0
    AllahDAYUM these McFlurries were fire. But mix them a bit better, help me out here folks. It's hot where I am right now.

Frequently Asked Questions About McDonald's

What are McDonald's Woodland Hills' regular operating hours?

McDonald's Woodland Hills is open daily from 4:00 AM to 3:30 AM the next day.

Is McDonald's Woodland Hills open for delivery 24/7?

Yes, delivery is available 24 hours a day, seven days a week at McDonald's Woodland Hills.