While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Woodland Hills, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Since when did El Pollo Loco have a Chicharrón only location? I could’ve sworn I ordered chicken, but instead I got Chicken Chicharrón. Everything was kibbles and bits dry. What a shame and very disgrace to the high standards El Pollo Loco sets at other locations.
JS
Jorge Sánchez
Mar 17, 2026
2.0
Poco personal. Muy tardado
SC
Soraya Contreras
Mar 5, 2026
5.0
Milagros is amazing. Im coming back to this specific location just for her customer service. Whoever was on staff Thursday 3/5 @11:10AM. You guys are amazing 👏 🤩 ❤️
JI
Jennifer Infante
Feb 6, 2026
1.0
Terrible experience. They charged me two dollars more than the price on the board and then she told me that that was what was in her register and it didn’t matter if the price on the board was less. She said I’ll refund your money and I said I just want the two dollars refundedand she said no the place was terrible. She was yelling at everybody. Do not go to this place.
LG
Luda Gelman
Feb 1, 2026
4.0
The place is very dirty!! The tables are not cleaned. Its no extra napkins. The 2 piece chicken meal is so tiny.
What are the regular business hours for El Pollo Loco in Woodland Hills?
El Pollo Loco is open every day from 10:00 AM to 9:30 PM.
During what hours is takeout available at this location?
Takeout service is available daily from 10:00 AM to 7:30 PM.
Where is El Pollo Loco in Woodland Hills located?
It is located at 19762 Ventura Blvd, Woodland Hills, CA 91364.
What payment options does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Can I order food from El Pollo Loco online or through an app?
Yes, you can order online via their website or through the El Pollo Loco app available on the Apple App Store.
Does this El Pollo Loco location have a drive-through service?
Yes, this location has a drive-through service for your convenience.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican cuisine, focusing on fire-grilled chicken marinated with herbs, spices, fruit juices, and garlic.
Are there other dining options near El Pollo Loco?
Yes, nearby dining options include Polina Cafe for breakfast and brunch, Khaosan Thai Street Food for Thai cuisine, and Ameci Pizza and Pasta for Italian dishes.
What nearby stores could I visit for groceries before or after dining at El Pollo Loco?
Pavilions supermarket is nearby for grocery shopping, making it convenient to combine your meal with other errands.
What local services are available near El Pollo Loco that might be useful?
Nearby services include Nationwide Mutual Insurance Company for insurance needs, MLD Tax Services for tax assistance, and YOYAB Inc. for mobile phone repair and IT services.
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