Pizza Factory

3.9
358 reviews

About

Pizza Restaurant

Location

Pizza Factory
30676 Benton Road, Winchester, CA
92596, United States

Hours

Reviews

3.9
358 reviews
5 stars
176
4 stars
85
3 stars
37
2 stars
19
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the pizza while others found it mediocre or overpriced.

Service Issues

Frequent complaints about slow service, incorrect orders, and unhelpful staff.

Family-Friendly Atmosphere

Many customers appreciate the family-friendly environment and arcade, making it a popular spot for kids after sports.

Pricing Concerns

Several reviews mention high prices relative to food quality, leading to dissatisfaction.
  • JO
    Jeff Okada
    Dec 11, 2025
    5.0
    Clean and quality pizza. Can't ask for more.
  • JN
    Jeremiah Newcomer
    Nov 11, 2025
    4.0
    Always a great spot to meet up after after softtball practice.
  • GH
    Glen Heppner
    Sep 4, 2025
    3.0
    The food & service were OK, nothing bad; just not up to the level we're used to in Carmel, IN.
  • JC
    Joseph Cox
    Sep 1, 2025
    1.0
    Been here a handful of times with the family and just not happy and thought I should post. The food is mediocre but the service is bad. The staff isn't as friendly or helpful as they should be towards their customers. If the food was great I would say you could put up with a bad service. But when you have mediocre food and bad service it's a losing combination. Don't think I'm going to go back.
  • LC
    Laura Cannici
    Jul 25, 2025
    1.0
    Stay far away, and eat anything in your house before you order. Chicago girl here, and this was actually embarrassing. I ordered a simple thin crust pepperoni. They failed miserably. Their medium? Was a small being a thin crust it should be bigger, yet they found a way to get greedy and use less and give you less. I was also born in Sicily, and we don't believe in SKIMPY... May I add that without asking, it was well done... more like burnt. Live and learn, should have read the reviews like I normally do. $31 for a pizza I could have eaten by myself for 2? It was like an appetizer. Will NEVER order from here again. No bag with parmesan and red peppers...or knapkins....we would say in Sicilian ....miseriusa....