Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Cleanliness
Many reviews highlighted dirty tables and unsanitary conditions in the restaurant and bathrooms.
Customer Experience
Several customers expressed frustration with rude staff and poor management, leading to a negative dining atmosphere.
Food Quality
There were consistent complaints about cold, poorly prepared food, including stale fries and incorrect orders.
Refills Policy
Customers were disappointed by the lack of drink refills, which is not typical for McDonald's locations.
AS
Ali San
Jan 2, 2026
5.0
This McDonald must be name #1 in the state of California.
HM
hector moreno
Dec 20, 2025
1.0
First McDonald’s I came to that did not offer refills
LD
Lauren Dolan
Dec 3, 2025
1.0
No organization, feels like dine in and mobile ordering are put on the back burner. Wait time was 15 minutes AFTER the app said it was ready.
LS
Lea sh
Dec 3, 2025
1.0
I’ve tried to give this McDonald’s location multiple chances, but three times in a row I’ve had the exact same problem. I order curbside pickup, check in, and then wait more than 20 minutes with no one bringing the order out. When I try to call the store, the phone message says the mailbox is full, so there’s no way to reach anyone.
Each time I finally go inside, it still takes another 10–20 minutes before I actually get my food. At that point, the purpose of curbside pickup is completely gone.
Honestly, this is extremely frustrating and shows a serious problem with customer service and order management. I hope the store can fix these issues, because it shouldn’t take 30–40 minutes just to receive a curbside order.
EP
Elizabeth Parks
Dec 2, 2025
1.0
First we went to a different McDonald's and they had No fries and NO happy meals for kids so we drove up the street for this McDonald's. Ordered the food and sat inside eating with my family. The tables and chairs were dirty and when I went up to the front to ask for a refill for my drink the lady proceeded to tell me they don't do refills. I was like excuse me.....since when can you not get a refill I would understand if I went threw the drive thru and came inside trying g to get one but I sat down inside to eat. DONT WASTE TIME GOING TO THIS ONE IF TOU WANT TO EAT INSIDE.
What are the regular business hours for McDonald's at 35934 Winchester Rd, Winchester, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Friday from 5:00 AM to midnight, and on weekends from 5:30 AM to midnight.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's food online for delivery?
Yes, you can place delivery orders online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer any special services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I download the McDonald's mobile app to get deals and order food?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What are some nearby dining options if I want alternatives to McDonald's?
Nearby dining options include El Pollo Loco (Mexican chicken), Chipotle Mexican Grill, Jersey Mike's Subs, Auntie Anne's pretzels, Jamba smoothie bar, and Panera Bread coffee shop.
Are there nearby places that can complement my visit to McDonald's?
Yes, nearby places include Rite Aid pharmacy for convenience items, Grocery Outlet supermarket for shopping, and EōS Fitness gym if you're looking to work out before or after your meal.
What helpful services are located near McDonald's at 35934 Winchester Rd?
Nearby services include AutoZone for automotive needs, The UPS Store for shipping and printing, Amazon Locker for package pickup, and Quick Quack Car Wash for vehicle cleaning.