McDonald's

3.1
324 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35934 Winchester Rd, Winchester, CA
92596, United States

Hours

Reviews

3.1
324 reviews
5 stars
110
4 stars
53
3 stars
28
2 stars
19
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Many reviews highlighted dirty tables and unsanitary conditions in the restaurant and bathrooms.

Customer Experience

Several customers expressed frustration with rude staff and poor management, leading to a negative dining atmosphere.

Food Quality

There were consistent complaints about cold, poorly prepared food, including stale fries and incorrect orders.

Refills Policy

Customers were disappointed by the lack of drink refills, which is not typical for McDonald's locations.
  • AS
    Ali San
    Jan 2, 2026
    5.0
    This McDonald must be name #1 in the state of California.
  • HM
    hector moreno
    Dec 20, 2025
    1.0
    First McDonald’s I came to that did not offer refills
  • LD
    Lauren Dolan
    Dec 3, 2025
    1.0
    No organization, feels like dine in and mobile ordering are put on the back burner. Wait time was 15 minutes AFTER the app said it was ready.
  • LS
    Lea sh
    Dec 3, 2025
    1.0
    I’ve tried to give this McDonald’s location multiple chances, but three times in a row I’ve had the exact same problem. I order curbside pickup, check in, and then wait more than 20 minutes with no one bringing the order out. When I try to call the store, the phone message says the mailbox is full, so there’s no way to reach anyone. Each time I finally go inside, it still takes another 10–20 minutes before I actually get my food. At that point, the purpose of curbside pickup is completely gone. Honestly, this is extremely frustrating and shows a serious problem with customer service and order management. I hope the store can fix these issues, because it shouldn’t take 30–40 minutes just to receive a curbside order.
  • EP
    Elizabeth Parks
    Dec 2, 2025
    1.0
    First we went to a different McDonald's and they had No fries and NO happy meals for kids so we drove up the street for this McDonald's. Ordered the food and sat inside eating with my family. The tables and chairs were dirty and when I went up to the front to ask for a refill for my drink the lady proceeded to tell me they don't do refills. I was like excuse me.....since when can you not get a refill I would understand if I went threw the drive thru and came inside trying g to get one but I sat down inside to eat. DONT WASTE TIME GOING TO THIS ONE IF TOU WANT TO EAT INSIDE.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 35934 Winchester Rd, Winchester, CA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Friday from 5:00 AM to midnight, and on weekends from 5:30 AM to midnight.