Business Details
About
Mexican Restaurant
Chipotle French Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
165 reviews
5 stars
64
4 stars
25
3 stars
9
2 stars
10
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff appearing rude, rushed, or unhelpful.
Food Quality
Food quality was inconsistent, with complaints about cold meals, stale chips, and improper preparation.
Portion Sizes
Numerous reviews highlighted small portion sizes, often not matching the price paid.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and food prep areas.
Overall Experience
While some customers enjoyed their meals, many expressed disappointment and frustration with their experiences.
- CLChase van luvenderNov 10, 20255.0Great food
- RVRona VandergiessenOct 31, 20251.0My second time at this chipotle and still the worst customer service ever! Had family visiting from overseas and we stopped they wanted to try for the first time. The girls were rushing us, they looked angry and mad. Everyone who were working the Halloween at lunch time shift were just mad and angry! The chicken was so dry and rice was hard.
- KKKevinOct 26, 20252.0I went to this Chipotle for the first time, thinking it would be a decent experience since it's fairly new. Walking into the store, it appeared dirty with food and napkins all over the floor. The benches / chairs looked like they had been brought in from and old store that had closed down. The service was decent, excluding how I asked multiple times for a bag of chips and never received them; thankfully I didn't pay for them. My drive home was short and both meals in my order were as cold as can be. Overall, disappointed with the experience given how new this location is.
- RZRichard ZigrangOct 21, 20255.0This review is specifically for Jacob. Amazing customer service!
- ACAnon CMOct 15, 20251.0My biggest issue is that the people here do not know how to smile or even greet you. Everytime regardless of who is there, you will hear one or two words from the person serving you. Its like I'm at a prison food line. People blasting vulgar music can't even bring the family anymore and the one in the back and the one serving is avoiding any social interaction as you just stand there waiting. My family and I have been coming here since opening almost every day and its always the same. We enjoy the food but even that as of late has gotten so sloppy. During three separate instances, I have seen the carnitas meat juice full on leaking into the queso so I cannot imagine someone who does not eat meat eating there. Just so frustrating and for no reason besides lack of training and any caring or effort. I really hope you work on fixing these issues as many people have also pointed out as I want to keep coming here but I have almost had enough.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in French Valley?
The Chipotle Mexican Grill in French Valley is located at 35938 Winchester Rd, Riverside, Winchester, CA 92596, US.
What are the operating hours of Chipotle French Valley?
Chipotle French Valley is open every day from 10:30 AM to 11:00 PM.
How can I place an order online for Chipotle French Valley?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What type of food and service does Chipotle French Valley provide?
Chipotle French Valley offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is there a rewards program available at Chipotle French Valley?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number and email for Chipotle French Valley?
You can contact Chipotle French Valley at +1 951-566-2041 or via email at CA.3674.FrenchValley@chipotle.com.
Which nearby dining options are close to Chipotle French Valley?
Nearby dining options include McDonald's, Jersey Mike's Subs, El Pollo Loco, Panera Bread, and Auntie Anne's, offering a variety of fast food and casual dining experiences.
What nearby places can help if I need to ship or print documents while visiting Chipotle French Valley?
The UPS Store is nearby for printing, packing, and shipping services, convenient for customers who need these services while dining or visiting the area.
Are there any convenient retail or grocery stores near Chipotle French Valley?
Yes, Grocery Outlet and 7-Eleven are close by for grocery and convenience shopping needs.
What nearby facilities could complement a visit to Chipotle French Valley for health or wellness activities?
EōS Fitness gym and West Coast Dental Adult & Children's Dentistry are nearby, providing options for fitness and dental care around your visit to Chipotle.