Chipotle Mexican Grill

Reviews

• HD

  Heera Dhillon

  Feb 14, 2026
  1.0
  They really need to re-train all employees on how to read DOUBLE CHICKEN and what that really mean paid $3 extra per bowl ordered 2 figuring out while eating they made simple chicken bowl. IT SAYS ON RECIPT DOUBLE CHICKEN HOW D:_:MB EMPLOYEES HAVE TO BE TO NOT UNDERSTAND THAT.
• MM

  Mohamed

  Feb 10, 2026
  1.0
  I usually go inside and it's hit or miss so I am used to it at this point. I went through the chipotlane because I am tired and just got off work. I ordered a kids meal and a chicken protein cup. The worker forgot the drink and when I reminded her she said oh yeah what would you like. No apology but again that's expected with this location in terms of service. Anyways the main issue is that I got home and the protein cup is half full. The picture they have the chicken is overflowing which I am not even asking for. Just fill It up to the lid. On top of that the entire chicken was hard and crunchy and filled with cartilage. I tried using the app for help and it kept messing up and freezing so please dont tell me to contact you on your website.
• DE

  Dana Eckhart

  Dec 28, 2025
  2.0
  Don’t do mobile order drive thru here. Usually I go inside and the portions are normal and service is decent. This is the second time I’ve gone through mobile order at this specific location, get home and am disappointed. I ordered double meat and there was barely any in my bowl. Food was cold.
• DB

  Devin Burkhart

  Dec 20, 2025
  2.0
  Hello, I am writing to express a serious concern regarding food safety practices I personally observed at your establishment. I do not know whether your employees are properly trained in cross-contamination prevention or whether they hold valid California Food Handler Cards. However, I witnessed an employee checking food temperatures, wiping the thermometer on a towel, inserting it into another item, and then wiping it again on the same towel. This practice was repeated. This is a clear violation of basic food safety and sanitation standards and poses a serious risk of cross-contamination. I hold a California Food Handler Card myself and have maintained it for years, so I am very familiar with proper procedures. Using the same towel in this manner is absolutely unacceptable and unsanitary. I strongly recommend that management review proper temperature-checking and sanitation procedures with staff and ensure all employees are adequately trained and certified. Situations like this can put customers at risk and should be addressed immediately. Thank you for your attention to this matter. Sincerely, Devin Burkhart
• CT

  Cathy Tapia

  Dec 4, 2025
  4.0
  When does chipotle first opened, I would take advantage of the drive-through only because I have a baby. I used to tip, but I have since stopped only because they always forget the utensils. So if you’re reading this and you wonder why I never tip it because you always forget the utensils!

Frequently Asked Questions About Chipotle Mexican Grill