Chipotle Mexican Grill

Reviews

• DE

  Dana Eckhart

  Dec 28, 2025
  2.0
  Don’t do mobile order drive thru here. Usually I go inside and the portions are normal and service is decent. This is the second time I’ve gone through mobile order at this specific location, get home and am disappointed. I ordered double meat and there was barely any in my bowl. Food was cold.
• DB

  Devin Burkhart

  Dec 20, 2025
  2.0
  Hello, I am writing to express a serious concern regarding food safety practices I personally observed at your establishment. I do not know whether your employees are properly trained in cross-contamination prevention or whether they hold valid California Food Handler Cards. However, I witnessed an employee checking food temperatures, wiping the thermometer on a towel, inserting it into another item, and then wiping it again on the same towel. This practice was repeated. This is a clear violation of basic food safety and sanitation standards and poses a serious risk of cross-contamination. I hold a California Food Handler Card myself and have maintained it for years, so I am very familiar with proper procedures. Using the same towel in this manner is absolutely unacceptable and unsanitary. I strongly recommend that management review proper temperature-checking and sanitation procedures with staff and ensure all employees are adequately trained and certified. Situations like this can put customers at risk and should be addressed immediately. Thank you for your attention to this matter. Sincerely, Devin Burkhart
• CT

  Cathy Tapia

  Dec 4, 2025
  4.0
  When does chipotle first opened, I would take advantage of the drive-through only because I have a baby. I used to tip, but I have since stopped only because they always forget the utensils. So if you’re reading this and you wonder why I never tip it because you always forget the utensils!
• RV

  Rona Vandergiessen

  Oct 31, 2025
  1.0
  My second time at this chipotle and still the worst customer service ever! Had family visiting from overseas and we stopped they wanted to try for the first time. The girls were rushing us, they looked angry and mad. Everyone who were working the Halloween at lunch time shift were just mad and angry! The chicken was so dry and rice was hard.
• KK

  Kevin

  Oct 26, 2025
  2.0
  I went to this Chipotle for the first time, thinking it would be a decent experience since it's fairly new. Walking into the store, it appeared dirty with food and napkins all over the floor. The benches / chairs looked like they had been brought in from and old store that had closed down. The service was decent, excluding how I asked multiple times for a bag of chips and never received them; thankfully I didn't pay for them. My drive home was short and both meals in my order were as cold as can be. Overall, disappointed with the experience given how new this location is.

Frequently Asked Questions About Chipotle Mexican Grill