McDonald's

3.1
1155 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 West Wood Street, Willows, CA
95988, United States

Hours

Reviews

3.1
1,155 reviews
5 stars
306
4 stars
208
3 stars
218
2 stars
126
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some experiences exceeding 20 minutes.

Food Quality

Food quality was inconsistent, with many complaints about cold or incorrect orders, and issues with missing items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of assistance, particularly with kiosk ordering.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty conditions and maintenance issues, such as broken restrooms.

Management Issues

Several reviews pointed to poor management practices, including staff attitudes and operational inefficiencies.
  • JJ
    James
    Aug 31, 2025
    1.0
    I’m not here to banter about the food, the location throws me off. The location on google maps is not where the McDonald’s actually is, if you press on the McDonald’s and go there, you will be met with a Taco Bell and a Burger King. If you want to go here, follow your eyes (the McDonald’s sign is super high, you can see it on I-5), or go by using the address.
  • IP
    Internet Person
    Aug 26, 2025
    5.0
    This review is soley for the separate diaper changing room. So many places only uave changing tables in the women's restroom but not the men's, so it was nice to see a stand-alone changing room available for men and women. This should be the standard.
  • LP
    Linda Pullen
    Aug 26, 2025
    1.0
    Awful!!!
  • TG
    Teresa Giles
    Aug 17, 2025
    5.0
    Took order to go, everything was in the bag.
  • SS
    Steven Sosnowski
    Aug 17, 2025
    1.0
    Absolutely the worst run McDonalds on all of Highway 5. Do not go this McD’s!

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Willows, CA?

The drive-thru is open Monday through Thursday from 5:30 AM to 11:00 PM, and Friday through Sunday from 5:00 AM to 11:00 PM.

Where is this McDonald's location in Willows, CA?

It is located at 1401 West Wood Street, Willows, CA 95988, USA.