McDonald's

3.6
1320 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1488 S Main St, Willits, CA
95490, United States

Hours

Reviews

3.6
1,320 reviews
5 stars
446
4 stars
335
3 stars
284
2 stars
100
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed, with some customers praising friendly and prompt service, while others report rude staff and poor experiences.

Food Freshness

Many customers appreciate the freshness and quality of the food, particularly the fries and burgers, although there are complaints about cold or undercooked items.

Cleanliness

The restaurant is generally noted for its cleanliness, including the bathrooms, but some reviews mention issues with cleanliness and maintenance.

Pricing Concerns

Several customers express dissatisfaction with rising prices and feel that the value for money has decreased.

Ordering Experience

Customers have mixed feelings about the ordering process, with some enjoying the kiosk system while others find it frustrating, especially when it malfunctions.
  • PH
    peggy hooper
    Nov 5, 2025
    1.0
    My grandson wanted a Happy meal with a Zootopia 2 toy and got a some k bop thing and he was disappointed. And so was I also he didn't get any sauce for his nuggets.
  • CD
    Curtis Dunster
    Oct 16, 2025
    5.0
    Hot and Fresh very nice employees thank you...
  • AV
    Alexander Villalobos
    Oct 14, 2025
    5.0
    Love the old school McDonald's. Team is about business and prompt. I watched them get thru a rush like it was just another day in the office.
  • JS
    Jessica Smith
    Aug 30, 2025
    1.0
    The service here used to be better than this. We came a few weeks back and the boy who took our order was terribly rude! He snapped at us while we ordered and was rude during our interaction at the window. When we got to the second window, we let the manager know. She told us he'd been complained about many times! We just went back and he's more rude than ever. He snatched the money from our hands and aggressively handed us our food.... best part? He was promoted! Terrible service and twice fried fries for $21 an hour. We won't be back.
  • JJ
    Jonathan
    Aug 30, 2025
    5.0
    Fries and burgers were fresh and hot. Do you always have it like that? If so then you guys got to be the best

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1488 S Main St, Willits, CA?

McDonald's is open daily from 6:00 AM to 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is available every day from 5:00 AM until midnight.