McDonald's

3.3
1827 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 4th St, Williams, CA
95987, United States

Hours

Reviews

3.3
1,827 reviews
5 stars
585
4 stars
354
3 stars
310
2 stars
190
1 star
388

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, with many expressing frustration over the slow service.

Food Quality

Numerous reviews indicated that the food quality was poor, with complaints about cold, stale, or incorrectly prepared items.

Staff Behavior

While some customers noted friendly staff, many others criticized the employees for being inattentive, disorganized, and unhelpful.

Cleanliness

The cleanliness of the restaurant was a mixed bag; some praised the cleanliness of the dining area and bathrooms, while others reported dirty conditions.

Management Issues

Several reviews pointed to poor management and lack of organization as contributing factors to the overall negative experience.
  • JG
    Joseph Grow
    6 days ago
    5.0
    Been great for Morning Constant, with almost any day I can Have...
  • CS
    Colton Sanders
    Jan 1, 2026
    1.0
    I was the only person in the drive thru at 3:30 on a Thursday and was in the drive thru for more than 20 minutes
  • FB
    Free Bird
    Dec 23, 2025
    1.0
    I ordered a coffee and spicy chicken wrap. I was in the drive thru and ask to move to the front of the building in parking spot 1. There was a car in parking spot 1 and 2 and 3. I parked next to parking spot 1. I waited 20 min. The car in parking spot 1 got their food. I saw people walk in and walk out with food while I waited. When I walk into the store, I had to get in line to complain. I HAVE NEVER HAD TO GET INTO A LINE TO COMPLAIN AT A MCDONALDS. The first few people in front of me wanted fresh food. After I saw the wait for fresh food, I decided I just wanted a refund. Nobody knew how to do a refund, except the girl who was eating fries that were dropped from an order. The remained of the fries were throw away. This girl who i disliked, was only one who knew how to refund my purchase. This frie eater had me refunded and out of the store within 2 min once she started the process. I saw 8 employees and I saw chaos. I blame management for my experience. I am glad I got the refund because I never saw my spicy chicken wrap. I called a number provided on the receipt, the person who answer took my phone number and told me someone from restaurant would call me. I never got a call. I know there will be a computer regenerate message after this post.
  • KT
    KRISTEN THOMAS
    Dec 21, 2025
    1.0
    The staff are friendly but too busy having their own conversations, instead of helping customers. I did a mobile order for fries and a coke while sitting in the dining room (easier than the kiosks), I sat for 20 minutes before going up to ask and it took a few minutes before they paused their and helped me. Well the fries had been sitting since to the side for about 15 minutes.They said they had called it out but I had been sitting there the entire time. So I asked for them to be made fresh and they walked away and gave me “new” fries with in 20 seconds. They were the same cold fries that I ended up throwing out. They also do not have a changing station. Forcing me to change my baby on a table in the dining room. McDonald’s use to be oriented around families but that is obviously not the case since they can’t even provide a clean, private place to change a baby. Also, want to add, that is was probably 55° in the dining room.
  • KT
    Kathleen Trent
    Dec 20, 2025
    1.0
    This place was terrible. I ordered my food at 12:17. It didn't come till twelve forty three. There were a lot of other people waiting for their food, but the drive through just kept coming and coming and coming and coming. There were other people who came there ordered their food to go and they got theirs faster, then the people who's when to eat there.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Williams, CA?

McDonald's in Williams, CA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through services?

Yes, the drive-through service is available daily from 5:00 AM to 11:00 PM.