McDonald's

3.3
1807 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
475 4th St, Williams, CA
95987, United States

Hours

Reviews

3.3
1,807 reviews
5 stars
577
4 stars
352
3 stars
309
2 stars
189
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant and restrooms was often criticized, with reports of dirty conditions and unkempt facilities.

Food Quality

Many customers expressed disappointment with the quality of food, citing cold, bland, or poorly prepared items.

Staff Attitude

While some staff were noted as friendly, many reviews pointed out a lack of urgency and poor customer service overall.
  • CE
    Chris Evans
    Nov 8, 2025
    1.0
    Food was not like normal McDonald's. The fries were horrible
  • CL
    Chuck and Janice Lewis
    Nov 8, 2025
    1.0
    Employees and customers alike were rude. Food was expensive and crappy. Si much tarter sauce it made a mess when I picked it up. Paid for extra Pickles. Sandwich only had 1 pickle. 50 cents for 1 pickle slice.
  • LE
    Luis Estrada
    Nov 8, 2025
    1.0
    The wait times here are inexplicably long. There are rarely more than three cars in the drive-thru, yet employees routinely ask customers to pull into the drive-thru parking area, which is already full of others who’ve been told the same thing. As a local, I’ve experienced repeated issues with canceled orders and inaccurate refund claims. Each time I’m told that my order has been canceled and that a refund will be processed automatically, it never happens—I always end up having to initiate a chargeback weeks later. The staff seems more interested in avoiding accountability than resolving the problem. Other locations manage far higher traffic with faster, more transparent service, so it’s clearly not an unavoidable issue. It’s reached a point where I no longer trust the app’s order status or staff explanations. Receipts, timestamps, and screenshots consistently show that my orders are placed well before the cutoff time. The issue appears to be systemic, not situational, and management should review both the order-handling system and staff training.
  • DS
    dale de smet
    Oct 24, 2025
    5.0
    Juste un Milk shake Et un moka café glacé.
  • AM
    Austin Mederios
    Oct 5, 2025
    1.0
    Two cars in front of us at drive thru. Get to the speaker no "Thank you for choosing McDonald's" we get "I'll take your order in a sec". Fine whatever, as he's taking our order get hit with the Dude where's my car "and then" or "is that it?". Fine whatever, get to the pay window and pay which was awkward cause the window was open with guy standing there taking order not even acknowledging us. Next get to the order pick up window and get the classic "we're waiting on your nuggets, can you pull around front?"....Fine whatever, I asked "can you make sure such and such sauces are in there?"....and pull around. Guy behind us was told to pull around too I noticed, got his food brought out before us. I'm a very patient person as I've worked this industry before. Twenty minutes later (our order was 20 nuggets, two wraps, and one cheeseburger meal) not like we ordered for a family of ten, they bring it out. I checked bag for sauces and what do you know.....bada ba da da they aren't in there. Walk into the lobby and go to front counter their lobby is somewhat busy at this point. Lady who brought food out noticed me and I said can I get this and that sauce.....hands me one of each. I said can I have a couple more and she had the audacity to say "I'll have to charge you". I then stated we just spent almost a half hour waiting for food and you want to charge me for sauces? She then gives me the stank eye and hand me a couple more without saying a thing. This happens at a lot of fast food places I've noticed over the years recently not just here.y theory is the sense of entitled minimum wage workers who think they deserve higher pay yet have poorer customer service and thusly food quality sucks as well. Thanks for your time rant over

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Williams, CA?

McDonald's in Williams, CA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through services?

Yes, the drive-through service is available daily from 5:00 AM to 11:00 PM.