Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of training and professionalism among staff.
Drive-Thru Experience
Customers frequently expressed frustration with the drive-thru process, including being asked to park and wait for orders, leading to extended wait times.
Cleanliness
Some reviews noted that the restaurant was clean and well-maintained, while others reported issues with food safety and hygiene.
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Lisa Carta Johnson Greer
5 days ago
5.0
This McDonalds drive thru was so full that those ppl probably were in line for like an hr......
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D R
Oct 27, 2025
5.0
Absolutely love this McDonald’s. Always such amazing people and the food is chefs kiss
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Zane Fletch
Oct 20, 2025
1.0
Terrible service, we placed a curbside order for 2 burgers and two drinks resulting in a 45 minute wait until we got tired of it and decided to go in to ask where the order was. They hadn’t started on the order and informed me they didn’t have sweet tea which was replaced for just a soda. Ended up getting our order after another wait and get home to find out that it’s not our order at all and was given somebody else’s order. Such a disappointment and management really ought to get their staff together or be more diligent about scheduling a proper crew that knows what they’re doing. 0/5 Stars and a waste of 25$, let alone time spent.
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David Valdivia
Oct 1, 2025
5.0
I just want to say thank you McDonald's having great employees like KENNYA AND JANIA thank you for you great and customer service 😀