El Pollo Loco

4.2
544 reviews
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Business Details

32360 Clinton Keith Rd, Wildomar, CA
92595, United States
(951) 609-0345
https://restaurants.elpolloloco.com/ca/wildomar/32360-clinton-keith-rd
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Wildomar,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
32360 Clinton Keith Rd, Wildomar, CA
92595, United States

Hours

Reviews

4.2
544 reviews
5 stars
308
4 stars
124
3 stars
49
2 stars
21
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with some staff providing excellent service while others are reported as rude or unhelpful.

Food Quality

Food quality varies significantly; while many customers praise the freshness and taste, there are frequent complaints about undercooked or incorrect orders.

Order Accuracy

There are numerous reports of incorrect orders, leading to customer frustration and dissatisfaction.

Cleanliness

The restaurant is generally noted for being clean and well-maintained.

Value

Customers appreciate the value for money, though some feel portion sizes have decreased over time.
  • KM
    Kellie Malone
    Dec 19, 2025
    5.0
    I went thru the drive thru and Brenda was very friendly, helpful, and was quick with getting my order and giving the food! Food was perfect and fresh as can be! This location is a bit further out of the way for me, but the service keeps me coming back to this location. I’ve had several bad experiences at the Menifee location with lukewarm food and indifferent employees who don’t care about the customer’s experience. It is refreshing to see employees who actually care and treat you as a real human versus an obstacle to deal with to get to the end of their shift.
  • KB
    Katherine Booth
    Oct 26, 2025
    5.0
    Love coming to this place! Food is always good. Payton took our order; she was very pleasant, efficient, and delivered excellent customer service.
  • SP
    Samantha Perez
    Sep 8, 2025
    1.0
    Sometimes the chicken isnt well cooked and raw from the inside. Its happened way to many times and its gross this wasnt the only piece but my daughter was eating it and asked me why it was red and tought it was time to get on here and make more people aware of this.
  • AD
    Alex Diaz
    Sep 6, 2025
    4.0
    Chicken is very good. Smaller chicken pieces. Wide variety. Great burritis and quesadillas
  • PF
    Pamela Firman
    Aug 29, 2025
    2.0
    The Manager helped me use the kiosk, which I appreciated. The extra chicken protein tostada had unseasoned, cold, dry chicken. I ordered two BRC burritos with extra cheese to go. I received two all rice burritos (no beans, no cheese) order totally wrong. Food was very disappointing. The place was clean and comfortable. And the manager gave me the avocado salsa that I requested. I'm in no rush to return.
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Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Wildomar, CA?

El Pollo Loco in Wildomar is open daily from 10:00 AM to 10:00 PM.

Where is El Pollo Loco located in Wildomar, CA?

El Pollo Loco is located at 32360 Clinton Keith Rd, Wildomar, CA 92595, USA.