Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Wildomar,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
542 reviews
5 stars
306
4 stars
124
3 stars
49
2 stars
21
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the chicken while others noted issues like undercooked or dry chicken.
Customer Service
Service experiences varied widely; some customers highlighted friendly and efficient staff, while others reported rude or unhelpful interactions.
Order Accuracy
Many reviews mentioned frequent issues with order accuracy, leading to dissatisfaction among customers.
Cleanliness
The restaurant was generally noted as clean and well-maintained, contributing positively to the dining experience.
Value for Money
Customers appreciated the value for money, especially with the healthy options and portion sizes, although some felt portions had decreased over time.
- KBKatherine BoothOct 26, 20255.0Love coming to this place! Food is always good. Payton took our order; she was very pleasant, efficient, and delivered excellent customer service.
- SPSamantha PerezSep 8, 20251.0Sometimes the chicken isnt well cooked and raw from the inside. Its happened way to many times and its gross this wasnt the only piece but my daughter was eating it and asked me why it was red and tought it was time to get on here and make more people aware of this.
- ADAlex DiazSep 6, 20254.0Chicken is very good. Smaller chicken pieces. Wide variety. Great burritis and quesadillas
- PFPamela FirmanAug 29, 20252.0The Manager helped me use the kiosk, which I appreciated. The extra chicken protein tostada had unseasoned, cold, dry chicken. I ordered two BRC burritos with extra cheese to go. I received two all rice burritos (no beans, no cheese) order totally wrong. Food was very disappointing. The place was clean and comfortable. And the manager gave me the avocado salsa that I requested. I'm in no rush to return.
- LLLorne LacyJul 18, 20251.0Very poor service. Very rude.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Wildomar, CA?
El Pollo Loco in Wildomar is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Wildomar, CA?
El Pollo Loco is located at 32360 Clinton Keith Rd, Wildomar, CA 92595, USA.
Does El Pollo Loco offer delivery or online ordering?
Yes, you can order online through their website or the El Pollo Loco app for convenient delivery.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican cuisine specializing in fire-grilled chicken.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco in Wildomar have any special amenities?
Yes, the location offers free Wi-Fi, drive-through service, and catering options.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit Renaissance Plaza shopping center or Barons Market for grocery shopping nearby.
Are there automotive services near El Pollo Loco?
Yes, Jiffy Lube at 32374 Clinton Keith Road and several car washes like Bear Creek Car Wash and Super Star Car Wash are nearby for vehicle maintenance.
Can I access fitness or recreational facilities near El Pollo Loco?
Yes, nearby you can find Vitality Zone Fitness for gym and boot camp activities and Korrie's Pilates Place for yoga and active life classes.
How can I contact El Pollo Loco in Wildomar?
You can reach El Pollo Loco by phone at +1 951-609-0345 or email at epl3795@eplfranchieee.com.