Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Whittier,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,020 reviews
5 stars
553
4 stars
200
3 stars
102
2 stars
50
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported unprofessional service, including rude staff attitudes and frequent order mistakes.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others complained about dry or poorly cooked chicken.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with missing items in their orders, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service, indicating that there are positive experiences at this location.
- MMMohammad MahmoudDec 26, 20251.0Very unprofessional experience today. I checked the hours online to confirm they were open, but after waiting at the drive-thru for a significant amount of time, no one answered. I could clearly see employees inside, but no effort was made to communicate that they were closed or behind schedule. Please update your Google hours to reflect your actual availability so customers don't waste their time.
- AWAmra “Miles” WebsterDec 17, 20255.0Great food and customer service
- LSLeo silvaNov 7, 20254.0Good.
- ESE SOct 27, 20252.0I pick up my food and you forgot to put my salsas
- OGOctavio G.Oct 23, 20252.0Probably the worst pollo loco there is. Chicken is never fresh and always dry. Things haven't changed for 16 years.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Whittier, CA?
El Pollo Loco in Whittier, CA is open daily from 10:00 AM to 11:00 PM.
Where is El Pollo Loco located?
It is located at 10100 Carmenita Rd, Whittier, CA 90605, United States.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers fresh, authentic Mexican food, specializing in fire-grilled chicken entrees.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services.
What payment options does El Pollo Loco accept?
Payment options include American Express, Visa, and checks.
Does El Pollo Loco have a drive-thru service?
Yes, this location has a drive-thru service available.
Can I order online or via an app from El Pollo Loco?
Yes, you can order online through their website or use the El Pollo Loco app available in the App Store.
What are some nearby chicken restaurants to El Pollo Loco?
Nearby chicken restaurants include Wing Boss and Wingstop, offering additional options for chicken lovers.
Are there other Mexican restaurants close to El Pollo Loco?
Yes, nearby Mexican restaurants include Tortilla Beach Cerritos, Chipotle Mexican Grill, Mariscos Mazatlan, and Tacos Y Mariscos Las Islitas.
What other dining options are available near El Pollo Loco?
Other nearby dining options include Little Caesars Pizza for pizza lovers, Dickey's Barbecue Pit for barbecue, Golden Spoon Yogurt Whittier for frozen yogurt, and Capriotti's Sandwich Shop for sandwiches.