Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Whittier,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
718 reviews
5 stars
392
4 stars
162
3 stars
87
2 stars
25
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing overcooked or poorly prepared items, while others praised the flavor and freshness.
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and incorrect orders, leading to a negative dining experience.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, noting that they felt shortchanged compared to previous visits.
Cleanliness
Feedback indicated that cleanliness was a concern, with reports of dirty dining areas and unsanitary conditions.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated friendly staff members who provided good service.
- LLLoved LouNov 10, 20255.0Great customer service
- JLJose LuisNov 6, 20255.0Pasamos a comer en el pollo loco ayer porque ya nos andaba de ambre.
- ASAlvaro SNov 1, 20251.0Always double triple check for correct order and utensils.
- OGOctavio G.Oct 27, 20254.0Had a 3 piece meal leg and thigh and the chicken was great! Cole slaw was ok and could have been better... broccoli is just broccoli... cooked well... tortillas were not cooked.. raw but warm.. avocado salsa is not that great... very watered down and no flavor.. salsa roja is good. This pollo loco is better than the other Whittier one. Good job!
- MGMaria GarciaOct 26, 20255.0As a delivery driver, they were super amazing! Had everything ready, very friendly and helpful! Thank you!!!!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Whittier, CA?
El Pollo Loco in Whittier is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Whittier?
El Pollo Loco is located at 14227 E Whittier Blvd, Whittier, CA 90605, USA.
Does El Pollo Loco offer online ordering?
Yes, you can order online via their website or the El Pollo Loco app through the links provided.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food, specializing in fire-grilled chicken and Mexican entrees.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does the Whittier El Pollo Loco location have drive-thru service?
Yes, this location offers a drive-through for your convenience.
Can El Pollo Loco cater events in Whittier?
Yes, El Pollo Loco provides catering services.
Are there any coffee shops near El Pollo Loco where I can grab a drink?
Yes, Dunkin’ is a nearby coffee shop where you can enjoy donuts and coffee before or after your meal.
What other fast food options are near El Pollo Loco in Whittier?
Nearby fast food restaurants include Arby's Roast Beef, Quiznos, Norm's Famous Charbroiled Burgers, and Taco Bar.
Are there places nearby El Pollo Loco for nightlife or bars?
Yes, Parlor Bar and Slam Dunk are nearby bars and lounges where you can enjoy cocktails and nightlife.