Chipotle Whittier is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked chicken, overly salty rice, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking urgency.
Portion Sizes
Numerous customers complained about stingy portion sizes, feeling that they were not receiving adequate amounts of food for the price paid.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including overflowing trash and unsanitary conditions.
Inconsistent Experience
Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
WJ
Wendi Johnson
Nov 12, 2025
5.0
Delicious.
AP
Abigail Precourt
Sep 25, 2025
5.0
Who ever was on grill today keep them on grill PLEASE 🙏🏻🙏🏻🙏🏻
AL
Alex Lee
Sep 12, 2025
1.0
The guy who made my two burritos on 9/12/2025 7:15PM was really bad. He put 1/4 scoop of steak and teared both my burritoes and dropped more steak off and made a half size buritto. Never coming back here.
AW
A W
Aug 31, 2025
1.0
Awful customer service! Employees are rude, miserable & stingy with the food!?
I politely asked for extra chicken, and the girl (hello kitty hairclip) purposely put ONE piece of chicken! Then she laughed about it after I asked if she was serious! I’m with my wife and kids, I don’t know what we could’ve done to have upset her? I don’t understand!?
I’m sorry she has to work here, but don’t be weird, & make people feel uncomfortable.
AT
Alexander To
Aug 25, 2025
1.0
Placed an order online and got to the store 30 minutes later. There was a line for online order pick-up. The guy making the online orders made one and then went to the back. I thought he was refilling a meat or something real quick, but ended up waiting 25 minutes more. Guy came back with container of steak and a thermometer and went into the back again and came out and dumped the steak in the trash. The people in front of me in line left and the guy in front of them said he's been waiting for 50 minutes. Finally fed up and just wanted to leave and nobody could help me get my order refunded. Asked for a manager to address the complete lack of service and all I got back was "they said get a refund through the app". Go to any other location, this one sucks.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Whittier?
Chipotle Mexican Grill in Whittier is open every day from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Whittier, CA?
It is located at 15528 Whittier Blvd, unit A, Whittier, CA 90603, USA, near the Game Stop and Black Angus Steakhouse.
Does the Chipotle in Whittier offer pickup and delivery services?
Yes, the Whittier location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Whittier?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives, adhering to their 'Food with Integrity' principles.
What payment methods are accepted at Chipotle in Whittier?
Chipotle accepts credit cards and offers gift cards; they support various online order and delivery options.
Is the Chipotle Mexican Grill in Whittier LGBTQ+ friendly?
Yes, Chipotle Whittier welcomes LGBTQ+ customers.
What nearby restaurants can I visit before or after dining at Chipotle Whittier?
Nearby restaurants include Panda Express for Chinese cuisine, La Crosta di Napoli for Italian pizza, and Black Angus Steakhouse for American steakhouse dining.
Where can I find dessert or snacks near Chipotle in Whittier?
See's Candies offers chocolates and desserts nearby, and Bruster's Real Ice Cream serves ice cream and smoothies close to Chipotle.
Are there shopping and service options close to Chipotle Whittier?
Yes, Whittwood Town Center shopping center and stores like RadioShack and AT&T are nearby, and services like Chase Bank and a UPS Access Point location are also close by.