Chipotle Whittier is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked items, overly salty rice, and inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service, with employees being rude, unhelpful, and inattentive to customers' needs.
Portion Sizes
Numerous customers complained about stingy portion sizes, feeling that they were not receiving adequate amounts of food for the price paid.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including overflowing trash and unsanitary conditions.
Inconsistent Experience
Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
RT
Remy Thomas
Dec 8, 2025
1.0
I ordered a kids meal and to start my portion weren’t there. They were very small and weren’t even half of what they were supposed to be. I ordered the quesadilla with steak and it was not cooked all the way I had to send it back then I waited about five-ish minutes if not more for someone to come to the cash register to check us out. I stood there and watch them talk and laugh and mess around instead of ringing up their customers and taking care of their customers I then found a hair in my meal so I went back to get another meal. I should not have done that. I should’ve learned from the first one. I had to send my quesadilla back again because again it was not cooked. It was very much a mess in the workers clearly do not know how to take care of their customers or treat customers. They just want to have fun. I understand having fun and talking with your coworkers but is it it is another thing to do that versus prioritizing your customers and actually doing your job. This chipotle was very much a mess.
WJ
Wendi Johnson
Nov 12, 2025
5.0
Delicious.
AP
Abigail Precourt
Sep 25, 2025
5.0
Who ever was on grill today keep them on grill PLEASE 🙏🏻🙏🏻🙏🏻
AL
Alex Lee
Sep 12, 2025
1.0
The guy who made my two burritos on 9/12/2025 7:15PM was really bad. He put 1/4 scoop of steak and teared both my burritoes and dropped more steak off and made a half size buritto. Never coming back here.
AW
A W
Aug 31, 2025
1.0
Awful customer service! Employees are rude, miserable & stingy with the food!?
I politely asked for extra chicken, and the girl (hello kitty hairclip) purposely put ONE piece of chicken! Then she laughed about it after I asked if she was serious! I’m with my wife and kids, I don’t know what we could’ve done to have upset her? I don’t understand!?
I’m sorry she has to work here, but don’t be weird, & make people feel uncomfortable.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Whittier?
Chipotle Mexican Grill in Whittier is open every day from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Whittier, CA?
It is located at 15528 Whittier Blvd, unit A, Whittier, CA 90603, USA, near the Game Stop and Black Angus Steakhouse.
Does the Chipotle in Whittier offer pickup and delivery services?
Yes, the Whittier location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Whittier?
You can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle serves responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives, adhering to their 'Food with Integrity' principles.
What payment methods are accepted at Chipotle in Whittier?
Chipotle accepts credit cards and offers gift cards; they support various online order and delivery options.
Is the Chipotle Mexican Grill in Whittier LGBTQ+ friendly?
Yes, Chipotle Whittier welcomes LGBTQ+ customers.
What nearby restaurants can I visit before or after dining at Chipotle Whittier?
Nearby restaurants include Panda Express for Chinese cuisine, La Crosta di Napoli for Italian pizza, and Black Angus Steakhouse for American steakhouse dining.
Where can I find dessert or snacks near Chipotle in Whittier?
See's Candies offers chocolates and desserts nearby, and Bruster's Real Ice Cream serves ice cream and smoothies close to Chipotle.
Are there shopping and service options close to Chipotle Whittier?
Yes, Whittwood Town Center shopping center and stores like RadioShack and AT&T are nearby, and services like Chase Bank and a UPS Access Point location are also close by.