Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
457 reviews
5 stars
228
4 stars
123
3 stars
61
2 stars
14
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive staff, particularly highlighting individual employees like Rosy and Benjamin for their exceptional service.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, particularly with items like fries and nuggets.
Order Accuracy
A recurring complaint was the frequent occurrence of incorrect or incomplete orders, leading to customer dissatisfaction.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Wait Times
Customers experienced long wait times, especially in the drive-thru, with some reporting delays even during slower periods.
- CVC VNov 14, 20255.0Fast friendly service every time I'm here! Like the fresh food. Usually go with Dave's classic single or double with cheese n a chocolate frosty. Yum!
- MSMdeee SotoNov 9, 20254.0Every time I come to this Wendy’s, Rosy is the one who always makes my visit better. She’s super friendly, quick, and you can tell she actually cares about the customers. My orders are always right when she takes them, and she keeps a great attitude even when the place gets busy. Honestly, employees like her make a huge difference.
- SLShirley LeeNov 2, 20254.0Food was OK, but definitely not worth the price. Fast food is overpriced.
- GBGiancarlo BarajasSep 9, 20254.0This was the best experience I’ve had at this Wendy’s. I’ve been coming for a pretty good amount of time and the young lady Rosy was such a sweetheart! She made sure everything was perfect and made sure to always check up to see if I needed anything.
- GGGioSep 5, 20251.0Took 25 minutes to get the food for sit down. They only prioritize the drive thru.
Frequently Asked Questions About Wendy's
Is Westlake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 5:30 AM to midnight (00:00).
Does Wendy's Westlake Village serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Westlake Village, CA?
Yes, delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact Wendy's Westlake Village for feedback or inquiries?
You can call the location at (818) 879-9416, contact Customer Care via live chat at wendys.com/contact-us, or fill out the Wendy’s Customer Satisfaction Survey using your receipt details.
Where can I find menu pricing for Wendy's Westlake Village?
Menu prices are available on order.wendys.com or the Wendy's mobile app after selecting this location.
What payment options are accepted at Wendy's Westlake Village?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Wendy's Westlake Village?
Yes, dine-in is available along with drive-thru, takeout, and delivery options.
What nearby places can I visit before or after dining at Wendy's Westlake Village?
Nearby you can visit Coca-Cola Freestyle for American or Vietnamese cuisine, Panera Bread for café and bakery items, and Sushi Ai for sushi if you want more dining options.
Are there fitness and wellness centers near Wendy's in Westlake Village?
Yes, Hardcore Fitness gym and Lindero Canyon Dental Group are nearby, so you can combine your visit to Wendy's with health and wellness activities.
Where can I find other fast food options near Wendy's Westlake Village?
Subway and Domino’s Pizza are nearby fast food restaurants, providing convenient alternatives if you're craving something different.