Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Staff is often described as friendly and attentive, with some standout employees receiving specific praise.
Food Quality
Food quality is inconsistent; while some customers enjoy their meals, others report issues with freshness and preparation.
Order Accuracy
Many customers experience problems with missing items or incorrect orders, particularly in the drive-thru.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers report long wait times, especially in the drive-thru, which can detract from the overall experience.
CV
C V
Nov 14, 2025
5.0
Fast friendly service every time I'm here!
Like the fresh food. Usually go with Dave's classic single or double with cheese n a chocolate frosty. Yum!
MS
Mdeee Soto
Nov 9, 2025
4.0
Every time I come to this Wendy’s, Rosy is the one who always makes my visit better. She’s super friendly, quick, and you can tell she actually cares about the customers. My orders are always right when she takes them, and she keeps a great attitude even when the place gets busy. Honestly, employees like her make a huge difference.
SL
Shirley Lee
Nov 2, 2025
4.0
Food was OK, but definitely not worth the price. Fast food is overpriced.
GB
Giancarlo Barajas
Sep 9, 2025
4.0
This was the best experience I’ve had at this Wendy’s. I’ve been coming for a pretty good amount of time and the young lady Rosy was such a sweetheart! She made sure everything was perfect and made sure to always check up to see if I needed anything.
GG
Gio
Sep 5, 2025
1.0
Took 25 minutes to get the food for sit down. They only prioritize the drive thru.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Westlake Village, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Westlake Village, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (818) 879-9416.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Westlake Wendy’s serve breakfast?
Yes, this Wendy’s location in Westlake Village, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 5:30 AM to midnight (00:00).
Does Wendy's Westlake Village serve breakfast?
Yes, this location serves breakfast with options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Westlake Village, CA?
Yes, delivery is available through the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact Wendy's Westlake Village for feedback or inquiries?
You can call the location at (818) 879-9416, contact Customer Care via live chat at wendys.com/contact-us, or fill out the Wendy’s Customer Satisfaction Survey using your receipt details.
Where can I find menu pricing for Wendy's Westlake Village?
Menu prices are available on order.wendys.com or the Wendy's mobile app after selecting this location.
What payment options are accepted at Wendy's Westlake Village?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Wendy's Westlake Village?
Yes, dine-in is available along with drive-thru, takeout, and delivery options.
What nearby places can I visit before or after dining at Wendy's Westlake Village?
Nearby you can visit Coca-Cola Freestyle for American or Vietnamese cuisine, Panera Bread for café and bakery items, and Sushi Ai for sushi if you want more dining options.
Are there fitness and wellness centers near Wendy's in Westlake Village?
Yes, Hardcore Fitness gym and Lindero Canyon Dental Group are nearby, so you can combine your visit to Wendy's with health and wellness activities.
Where can I find other fast food options near Wendy's Westlake Village?
Subway and Domino’s Pizza are nearby fast food restaurants, providing convenient alternatives if you're craving something different.