CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westlake Village is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unprofessional behavior.
Food Quality
Food quality received positive remarks for being fresh and tasty, but there were complaints about portion sizes and pricing.
Atmosphere
The atmosphere is generally appreciated, though some customers found the music too loud and the seating arrangements cramped.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect orders.
Cleanliness
Cleanliness was mentioned positively by some, but others reported unsanitary conditions and poor maintenance.
DA
David Allen
Feb 24, 2026
5.0
Visited for the first time this past weekend and Clark who helped us was the highlight. He provides excellent customer service. Great strong iced tea and lemonade at this location.
AB
Adyant Borhade
Jan 21, 2026
4.0
The food is fire. I don't understand the pricing though. Half of two items is 9 dollars and all of one item is 18 dollars. Like what. Not complaining though.
The service is great. Occasionally they mess up the order, but we're all humans.
Atmosphere is nice. I like the restaurant.
SL
Shawn’s College life
Dec 23, 2025
4.0
When I was placed in my order here at this location, the employee was very funny and very friendly but when I turn around and see the seating arrangements, I thought to myself saying it is quite small in a big place but I still do love their food and their drinks. I might come back here again
RD
Ryan D
Nov 20, 2025
2.0
It's just not what it used to be and almost all the time none of the sandwiches you really want on the menu are available which makes no sense. For sandwiches priced the same and more tastier Mendocino Farms is the spot.
This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: