Brand Certified
McDonald's
3.7(827 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3805 E Thousand Oaks Blvd, Westlake Village, CA
91361, United States
Certified by McDonald's • Mar 01, 2026
(805) 494-9636
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
827 reviews
5 stars
352
4 stars
176
3 stars
125
2 stars
39
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Several customers reported issues with food quality, including cold meals and incorrect orders.
Cleanliness
Mixed feedback on cleanliness; some praised the clean environment while others noted dirty tables and facilities.
Service Speed
Customers experienced slow service, particularly in the drive-thru, with long wait times reported.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, noting friendly staff and good food.
- JBJames BurnettFeb 13, 20261.0I just had the most passive aggressive experience in my life. I got an order it had exactly one napkin in it so I asked for more napkins so I was given one more napkin so I asked for more napkins please and I got exactly one more napkin so I asked for five napkins and then they just ignored me. If it hadn't been for the nice lady when I sat down, asking me if I needed anything and I asked her for some napkins, please and she brought me 10. Absolutely ridiculous to eat at any of these kind of places anymore. I go to Chick-fil-A. They hand me 5 to 10 napkins. i'm in the lady who was working in the back. Who made sure to never show her name tag, was saying, please and thank you, but her tone was the exact opposite, and her actions were the exact opposite.
- MCMy CollieJan 30, 20263.0It's been years since I've been here. I now remember why.
- DJDerek JonesJan 8, 20262.0Very slow, I recommend ordering a head
- KYKatelyn YoderDec 28, 20255.0No play place now
- JWJustin WenDec 27, 20251.0Another one of those McDonald's with drinking fountains removed from customers
Frequently Asked Questions About McDonald's
What are the operating hours for indoor dining at McDonald's in Westlake Village?
The indoor dining at McDonald's in Westlake Village is open daily from 4:30 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 4:30 AM until midnight.
What are the delivery hours for McDonald's at 3805 E Thousand Oaks Blvd?
Delivery service is available daily from 5:15 AM to 11:45 PM.
Which services are offered for pickup and delivery at McDonald's in Westlake Village?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at the McDonald's on Thousand Oaks Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there an app available for ordering from McDonald's in Westlake Village?
Yes, you can order via the McDonald's app available for iOS and Android devices.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
Where is this McDonald's located in Westlake Village?
It is located at 3805 E Thousand Oaks Blvd, Westlake Village, CA 91361, USA.
What dining options are nearby McDonald's at Thousand Oaks Blvd?
Nearby dining options include Made in Italy Bistro, Mythpoint Gyro & Cheesesteak, Más Veggies Vegan Taqueria, Western Bagel, and Thousand Oaks Fish & Chips.
Which local amenities can visitors to McDonald's Westlake Village visit before or after their meal?
Visitors can explore nearby places like Planet Fitness for a workout, Rite Aid for pharmacy needs, and Dejaun Jewelers for shopping.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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