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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(438 reviews)

Business Details

(818) 991-5555
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westlake Village, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30895 E Thousand Oaks Blvd, Westlake Village, CA
91362, United States

Hours

Reviews

4.1
438 reviews
5 stars
242
4 stars
102
3 stars
38
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful behavior from the manager and staff, leading to a negative experience.

Product Quality

Many reviews mentioned stale or poorly made donuts and inconsistent quality of food items.

Positive Staff Interactions

Some customers praised friendly and helpful staff, highlighting good service experiences despite the overall negative feedback.

Pricing Concerns

Several customers noted that prices were higher than expected, especially for the quality of food and service received.

Inconsistent Experience

While some customers had great experiences, others faced long wait times and issues with their orders, indicating a lack of consistency.
  • HH
    HEATHER
    3 days ago
    5.0
    This is the first time that my husband and I and my daughter Jasmine who's visiting from Nashville Tennessee are coming in and having donuts and a coffee we're just spending the day out here in a beautiful Oxnard
  • GC
    Graeme Cohen
    Feb 14, 2026
    1.0
    I haven't had 1 fresh donut ever there. Everytime I've gone, and I usually are in before 7am the donuts taste cold and stale. Don't ever try the packaged bagels and breakfast sandwiches. So disappointed, this was my last visit! Bummer.
  • IP
    Iveta Petelova
    Jan 15, 2026
    5.0
    This value meal is $8 in California! Only $5 in Manhattan
  • JJ
    JB
    Jan 1, 2026
    1.0
    Just like many of other reviews from customers, the older woman that seems to be the “manager” is an absolute disgrace. Rude, nasty, lacks the basic skills to properly deal with the public. STAY AWAY FROM THIS LOCATION AT ALL COSTS. In fact, if you had the misfortune to deal with this MONSTER, call Dunkin corporate and place a formal complaint.
  • AL
    Alejandro Lopez
    Dec 18, 2025
    1.0
    Closed before closing time and cashier inside just stared at me and then looked away

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westlake Village, CA?

Dunkin' in Westlake Village, CA is open every day from 5:00 AM to 6:00 PM for dine-in and from 5:00 AM to 5:30 PM for delivery.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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