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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Westchester is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Food Quality
Customers expressed disappointment with the food quality, citing small portions, poor preparation, and high prices.
Atmosphere
While some enjoyed the atmosphere, others found it dull and unwelcoming, with reports of homeless individuals affecting the dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.
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Coach I Thurmond
5 days ago
3.0
The egg bacon spinach souffle was cold and tasted old. I expected it to be hot, its a breakfast item. Service was immaculate.
JA
Jason Artamaya
Oct 23, 2025
1.0
Terrible management. The manager wouldn't let me get free refills despite being a part of their unlimited sip club. Don't come here unless you want to be look down upon and experience one of the worst customer service.
AH
Ali Hachem
Oct 12, 2025
5.0
Good food and coffee, clean
MR
Mohsen Rahim
Oct 9, 2025
3.0
Corporation need to fir the maintenance company.. because they do bad 👎 job ..
Store manager need to be on top of the store cleaning.. and follow the city health cods...